Address
Form of work- Competitive remuneration package
- Uncapped bonus opportunities
- Audi company car
- Audi Factory accredited training
- Career development opportunities within Audi & Autosports Group
Audi Centre Five Dock is one of the largest Audi businesses in NSW and we have an exciting opportunity in our Service Business for a new “Service Advisor” to join our team.
This is a front-line role in a fast-paced environment where the team are dedicated to delivering outstanding levels of customer service and building relationships with our valued customers.
You will learn from our team who have over 100 years of combined Audi experience.
It is a great opportunity for somebody looking to step up and join one of the best luxury brands in the World.
In this role you will:
- Be the main point of contact for customers throughout their service
- Welcome customers into the service department on the day of their service
- Explain service options and processes
- Complete relevant paperwork
- Communicate with colleagues to schedule and complete the necessary repairs
- Offer value upsell items
- Order parts where applicable
- Prepare repair orders and invoices
- Update customer database as required
The ideal candidate will have:
- Minimum 3-year previous experience in a Service Advisor position
- Exceptional customer service and communication skills
- Strong IT skills and the ability work with multiple programs
- ERA, ERA net experience preferred
- Confidence dealing with all customer types
- The ability to work and support a busy, hardworking team
- The ability to prioritise and seek assistance where necessary
- A current, valid driver’s licence
More about Audi Centre Five Dock:
Audi Centre Five Dock is owned by Autosports Group which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands.
What does that mean for you? It means you will be joining a team within a much bigger team offering development opportunities and the chance to work alongside some of best people in our industry today. At Autosports Group, we value contribution, family, and consideration. We warmly welcome people of all genders, backgrounds, and situations to deliver what we call “The Difference” to our equally diverse customer base.
For more information on our business and how we try to provide meaning and purpose for our people at work, please visit www.autosportsgroup.com.au
