Service and Planning Manager

Symons Clark Logistics is a 140 year old, family owned, Port Adelaide based transport and logistics company. Our experience brings with it premium wharf cartage and container transport services, with a focus on providing customers with complete logistics solutions including warehousing, container pack/unpack, distribution, over-dimensional, heavy haulage, project logistics and Australia wide bulk haulage.

The Service and Planning Manager is directly responsible for planning and managing fleet repairs and maintenance, ensuring the delivery of excellent support and services to Symons Clark Logistics’ customers, clients, and stakeholders.

What you will be doing…

• Coordinating fleet servicing and maintenance activities, including managing and allocating resources to ensure agreed time, cost, quality, safety, and environmental targets are met.
• Lead weekly Service and maintenance schedule meetings with relevant operational department supervisors/ managers.
• Effectively communicate with operational teams for equipment availability.
• Work collaboratively with the Workshop Supervisors and Administration team to assist with effective planning.
• Responsible for conducting National Heavy Vehicle Regulator (NHVR) maintenance compliance.
• Conduct daily check-in work requests/ MTData faults logged by Truck Operators.
• Identify business improvement opportunities to meet internal and external customer requirements and efficiencies.
• Receive and implement customer feedback to improve the quality of service provided.
• Actively lead and promote a culture of continuous improvement.

Do you have…

• Previous experience working in a Service and Planning Manager role, or equivalent experience, ideally within the Transport industry.
• Completion of a Heavy vehicle Trade Certificate.
• Knowledge of Kenworth Prime Movers.
• Knowledge of Tippers (Hamelex White, Lusty and Robuk).
• Good knowledge of the transportation industry and logistics.
• Clear verbal and written communication skills.
• Proven leadership and management skills.
• Demonstrated ability to work collaboratively and professionally across departments.
• Advanced troubleshooting and multi-tasking skills.
• Confidence using the Microsoft Office Suite.

Do you align with Symons Clark Logistics values?

• Respect – We respect each other and those around us.
• Accountability – We are accountable for our actions and results including everyone’s safety.
• Integrity – We always act with honesty and will do what we say.
• Persistence – We work hard with urgency to make it happen.
• Passion – We have pride and believe in everything we do.

Why it’s great to work with Symons Clark Logistics…

• We provide career development opportunities, we believe in supporting, training, and developing our talented employees.
• Enjoy being part of a fun and flexible work culture.
• Be supported by mentors who value your input in finding new and improved ways to achieve success.
• Enjoy a varied work experience, where each day is different and exciting from one day to the next.
• We are a steadily growing market leader in South Australia with a proud history and at a time of embarking on several exciting changes.

We really want you to be able to shine in the application process - successfully demonstrate your strengths, as such we are happy to be flexible around our process.

Interested in finding out more or have a specific question?

Please email ***************@symonsclark.com.au

Interested in applying?

• Click on the ‘Apply’ button.
• Send a Resume and Cover Letter detailing your relevant knowledge, skills, and experience.

Applications close Sunday 3rd March, 11:59pm.