Mosman Toyota is a member of the Suttons Motors Group who is Australia's largest and most trusted family owned and operated automotive group. Sydney Trusts Suttons.
We aim to be the benchmark in elevating the customer experience to a whole new level, further enhancing our reputation as an iconic and trusted brand. As part of our long-term growth strategy, we are on the look out for a SERVICE RECEPTIONIST. If you are someone who genuinely enjoys guest satisfaction, then we are looking for you to be part of our team who is committed to delivering a first class for our service clients and guests.
About the opportunity
You will predominantly be the prime contact between the company and our guests for repairs and maintenance on vehicles. Your role include but are not limited to
- Greet guests, assist with phone enquiries and visiting customers
- Take service bookings and attend to phone enquiries
- Determine customer's needs & efficiently communicate through the appropriate channels
- Attend to guests when vehicles are brought in for service
- Keep track of work being done on vehicles
- Provide quotes for vehicle repairs and invoicing
- Follow-up service progress
The following attributes will be required
- Ability to communicate professionally with a wide range of customers
- Ability to work independently as well as part of a team
- Confident to attend to customer needs & expectations
- Medium to advanced computer skills
- Ability to prioritise and manage tasks
- Experience in a similar position in automotive industry (desirable)
- Attention to detail
What’s in it for you?
- Prestige dealership based in the heart of Mosman, modern environment
- Highly emphasised culture where long lasting relationships are built
- Career development opportunities
- Pathway and training towards a service advisor position
- Ongoing training and support
- Monthly BBQ's
- Perkbox with thousands of deals and discounts
- Up to $1000 for successful staff referrals
- A Wellbeing day, an additional paid day of leave per year, for you.
- Access to Private Health Corporate Discounts with Medibank Private
If you have the required skills and the passion to join our team, simply APPLY ONLINE