Address- Make a difference using your extensive marketing and communications experience
- Shape the student experience through effective marcomms strategies
- Excellent salary + super + benefits
Be challenged and imagine with us
The Student Communications Coordinator will use their customer marketing and communications expertise, along with their proactive approach, to oversee and execute high-level student communication projects and campaigns. This role also involves managing the workflow of the Student Communications team, ensuring the timely delivery of customer-focused services, and fostering a culture of continuous improvement.
The key responsibilities of this role will be:
- Coordinating high-quality communication campaigns and content development.
- Collaborating with key stakeholders to deliver relevant and timely communication to students.
- Providing strategic advice and business improvement suggestions based on understanding core business requirements.
- Prioritising workload to meet objectives and customer demands effectively.
- Demonstrating a solutions-focused approach and modelling leadership behaviours for the Student Communications team.
- Managing systems effectiveness and identifying opportunities for improvement.
- Developing and implementing procedures to enhance communication planning and delivery.
This 12-month fixed-term opportunity is full time at a HEW 7 Higher Education Level and will be based at Callaghan Campus (Awabakal and Worimi land).
About our University
The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.
For more information click here – Our Uni.
About the Unit
The Student Engagement unit is tasked with providing a holistic student engagement experience from the time students accept their offer and throughout their journey at the University. This includes orientating students as they arrive, proactively supporting and keeping them on track with their studies and providing an enriched campus experience to help students develop a sense of belonging and social connection.
What we offer
In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.
These include:
- The remuneration for this position is from $99,655 - $112,112 p.a. + superannuation and is commensurate with skills and experience
- Flexible working arrangements (in line with the University’s Flexible Work Policy
- 17% super and salary packaging
- Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
- Discounts in private health insurance, gym memberships, software, travel and more
- Wellbeing programs
Your next steps
Please visit here for a guide on how to apply for a role.
If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application.
Your application must include:
- Your resume
- A cover letter outlining your motivation to apply for this opportunity
- A statement addressing the Essential Criteria listed below:
- Demonstrated experience working in customer marketing and/or communication, ideally in a higher education environment, and able to show the real-world impact of previous communication campaigns.
- Demonstrated experience with and understanding of the tools and channels that can be utilised to engage and communicate with our diverse range of current students.
- Outstanding communication and interpersonal skills including the capacity to build relationships and an inter-disciplinary way of working.
- Ability to work collaboratively and bring together people from different areas to participate in University-wide initiatives.
- Demonstrated high level of customer service and administrative skills, ability to prioritise multiple tasks, meet deadlines and maintain attention to detail, especially in a high-volume outcomes-based service environment.
To ensure that your application receives full consideration, it's important to clearly address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.
Please upload your Cover Letter and response to the requested Criteria as one PDF document.
Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).
For specific position enquiries, please contact Rob Brooks, Manager Student Information and Communications on (02) 4921 6*** or via email **********@newcastle.edu.au.
Having Difficulties? Please reach out to us: **********@newcastle.edu.au
Closing date: Sunday 2nd June 2024 t 11.59pm AEST
We are excited to be Looking Ahead with you
