Address
Form of work- Lead the performance management of the Supply Chain
- Drive accountability, culture and behaviour
- Brisbane, Sydney or Melbourne Location
Deliver on Suncorp’s purpose through management of the Supply Chain by delivering processes, optimising systems, and empowering proficient people to ensure the Consumer and Specialist claims teams needs are met. This is to be delivered by driving accountability, culture and behaviour, as well as leveraging and influencing the market.
What you'll do
- Contribute to the design and delivery of the Consumer Property and Specialist Claims strategy for end to end supply-chain management to generate customer, cost and quality benefits
- Lead the performance management of the Suncorp Consumer Building Repair panel, ensuring customer and financial outcomes are achieved
- Point of liaison and relationship manager for members of the Suncorp Repair panel
- Execution of the national Repair strategy, reviewing appropriateness of panel to respond to weather events and meet Suncorp goals
- Lead consistent and effective delivery of Claims Supply Management frameworks, audits and capability build; ensuring that all documents are maintained to manage all risk profiles
- Drive adherence of the contract, and Governance and Control Frameworks including understanding and maintaining the Operations Guide
- Support the delivery of supplier risk assessments and audit activities, including the facilitation of audit meetings, the review of outcomes, and provision of advice to the claims management team on supplier strategy
- Contribute to driving team and group priorities through leading program of work initiatives to delivery
- Proactively engage Stakeholders to identify and implement improvements, including emerging market trends to the Performance Management strategy.
What you'll bring
- Proven experience in Supply Chain or supply management
- Previous experience within Insurance, preferably in a Claims environment
- Understanding of Supply Chain principles and best practice
If this opportunity sounds like the challenge you have been looking for please apply online today. For more information, contact liam.saif@suncorp.com.au
