Systems Administrator

Lighthouse Foundation provides homes and therapeutic care programs to children and young people impacted by long-term neglect, abuse, and homelessness. Our focus is to create caring communities where kids can feel safe, form meaningful relationships, and begin to heal from traumatic experiences. For the past 30 years, our proven Model of Care has successfully transformed the lives of over 1,000 young people using a range of evidence-based strategies. We now educate and support Foster Carers in the same way, so that they too can take care of some of Australia’s most vulnerable children.

The System Administrator will be helping to build out the IT environment to support our services. We have 120 staff spread through 15 locations around Melbourne with varied requirements along with our cloud and Citrix infrastructure.

You will be joining a dynamic organisation that is building out an IT environment with an emphasis on strengthening capacity and sustainability. We offer flexible working arrangements, opportunities for upskilling as well as professional development.

First and foremost, interpersonal skills are a must, with a level of understanding needed when working with those who use and support our services. 

From a professional standpoint you will require:

• Well-developed time management and organizational skills.
• Experience in developing and implementing IT strategies aligned with organisational objectives.
• Excellent communication skills including verbal, written, interpersonal, and presentation abilities.
• Demonstrated ability to propose and implement constructive solutions to IT and communication systems.
• Working knowledge and experience with ITIL concepts and processes.
• Dedicated experience in systems administration and IT support.
• Experience supporting Windows environment, Intune, Azure, Microsoft 365.
• Fundamental networking skills e.g. ports and protocols, firewalls, security zones.
• Experience with ITSM ticketing systems.
• Ability to work independently as well as part of a team.
• Experience with TeamViewer or other remote access software.

Other key skills which would be desirable;

• Experience with implementation of Essential Eight or higher frameworks.
• Experience/Certification with Mikrotik, Ubiquiti or Meraki Networking hardware.
• Experience with Microsoft Defender and threat hunting.
• ITIL Certification.
• Experience with Adobe Products.
• Experience with Dell Products.
• Experience with SharePoint implementation and administration.

For this role you will please note you will also need:

• Tertiary Qualification or equivalent experience.  
• Current driver’s license
• Criminal Records check
• Current Working with Children check

Please contact **@lighthousefoundation.org.au for more information about the role or to read the full position description.

We welcome your application by providing your Resume and Cover letter, broadly addressing the critical skills highlighted.

Apply via our HR portal: https://www.enablehr.com.au/app/portals/applicant/apply?aid=38f4940f-d158-43cb-bd78-c5dc8b3b76e7

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Lighthouse Foundation is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.