Team Leader - Community Services

• Join an energetic and flexible organisation dedicated to supporting and developing staff
• Attractive remuneration circa $80,779 - $97,380 (commensurate with your skills and experience), PLUS super
• Outstanding benefits to increase your base package including salary sacrifice options
• Full-time, fixed-term contract until 31st January 2025.

About the Organisation
Leaders in the delivery of community based aged care, allied health, wellbeing, disability, and outreach services in remote Australia since 1993, North and West Remote Health (NWRH) harnesses the diversity, energy and professionalism of a large team of multidisciplinary health care professionals delivering comprehensive healthcare services in remote and indigenous communities across Australia.
This dynamic and evolving organisation continues to break new ground in the provision of direct health services and preventative health programs and is a leading advocate for rural and remote health care.
Please visit our for more information, including to see our incredible team in action, or check out the video below and hear from some of our team on why NWRH is a great place to work!
About the Opportunity
North and West Remote Health (NWRH) has an exciting opportunity for a full-time Team Leader to join their Mount Isa based, . This role is offered on a full-time, fixed-term contract until 31st January 2025.
Reporting to the General Manager Community Services, the successful applicant will be accountable for the delivery of safe, culturally proficient, client focused care from intake through to reporting and client discharge for all services delivered. You will also support the General Manager with compliance against program requirements including continuous improvement activities and auditing to meet the relevant accreditation standards.
Your primary responsibilities will include (but not be limited to);

• Directly leading the Community Services team in Mount Isa and surrounds with day-to-day operational support and guidance;
• Reporting on outcomes and deliverables in line with funding agreements
• Assisting clients to maintain independence where possible through connection with services and supports.
• Providing oversight and leadership to Community Services frontline staff and contractors including as a point of escalation where client health conditions change and promptly supporting appropriate actions;
• Understanding and supporting all reporting requirements for Community Services programs as per funding agreement guidelines; and
• Maintaining all Community Services documentation, ensuring compliance and up to date.

It is desirable, that you will hold an undergraduate or post-graduate qualification in Management (or other relevant fields), but are not essential, as experience in a relevant field will be considered.
As you'll be leading NWRH's Mount Isa Community Services team, it is essential you possess supervisory experience in a community or health-related area and is desirable to have worked in a similar not-for-profit environment. You'll also require an awareness of Indigenous health issues and the ability to work in a culturally sensitive manner, in order to support diverse and multidisciplinary teams members.
NWRH is seeking a candidate with high-level communication skills as you will be required to liaise with a wide range of stakeholders including general practitioners, health service providers and government and non-government agencies. Proficiency in Microsoft Office Suite is ideal.
This role will include travel by road and air to outreach communities; therefore a current C Class driver’s licence is a requirement for this position. This position also requires the ability to work flexible hours when required.
Any further enquiries about the role or requirements can be directed to Sarah Bohan on 07 4744 7600 or
About the Benefits
This is an incredible opportunity to join a supportive team in a key leadership role in which you can grow both personally and professionally.
For your hard work and dedication, you will be rewarded with an attractive remuneration circa $80,779 - $97,380 (commensurate with your skills and experience), PLUS super. Additionally, you will be offered a range of outstanding benefits which include:

• Salary sacrificing options up to $15,900 per annum;
• Annual leave loading of 17.5%;
• Travel subsidies;
• 5 weeks annual leave;
• (Negotiable) Relocation assistance; and
• Rental subsidies for the right candidate!

Above all, you will benefit from joining a supportive and flexible organisation truly dedicated to improving the lives and wellbeing of clients living in the Mount Isa community.