AddressAt iSelect, we're passionate about helping Australians reduce their household bills and save money, time and effort. We are Australia's go-to destination for comparison across insurance, utilities and personal finance products made available from our range of providers. We compare from a wide range of Australia's leading brands and our highly trained consultants help customers compare, select and save.
We operate in a growth-orientated, agile and progressive environment that fosters innovation and rewards success. Our staff have high levels of empowerment and accountability which are underpinned by a pragmatic, down-to-earth approach.
What you do:
You'll join a growing group of Team Leaders reporting to the Sales Manager for our General Insurance Vertical. You'll Team Leadership into our General Insurance vertical with a key focus on coaching and developing the people that report to your role and driving sales performance.
Here are some examples of the tasks you would be asked to do
- Provide coaching, development and advice as required related to performance, sales methodology and any relevant industry knowledge.
- Optimise individual and team performance & development in line with the company performance development & improvement cycle
- Motivate and engage your team to drive sales performance
- Monitor and deliver consistently high-quality customer service via NPS
- Help lead the team through change-related activity
About you:
- You have a very genuine care and passion for coaching and developing others.
- You have a minimum of 2 years experience in leading a team in a sales contact centre environment.
- You care - full stop! Regardless of it is about your work or teammates you genuinely care about your work and how it impacts people's lives.
- You have proven experience in meeting and exceeding sales targets and KPI's and demonstrating resilience when you don't
- You're system savvy and can easily work through various systems.
- Your interpersonal and communication skills are top-notch, and you've never been afraid of a little conversation.
- You embody our values of 'Celebrate', 'Have Heart', 'Be Brave' and 'Keep it Real'
What's in it for you:
- Hybrid Working - the ability to work from home and the office
- Recharge Days - For the times when you just need to take a break, we offer three extra days to use at your discretion (yes, in addition to your 20 days Annual Leave)!
- Annual iStar trip - We love to reward and recognize our employees, whether you've gone above and beyond or consistently upheld our Values of 'Being Brave', 'Keeping it real', 'Celebrate' and 'Have Heart' Last year our award winners went to Queenstown in New Zealand!
- Salary packaging - we can help you to maximise your salary with options such as novated leasing.
- Income Protection Insurance - a monthly income replacement benefit (after a waiting period) if you are medically certified as unable to work due to an injury or illness that is not work related.
- Paid Parental Leave (for both primary & secondary caregiver) and a Return to Work Bonus for when you're ready to come back.
- Wellbeing Centre - Our online platform which provides education, support and tools to help you live a healthier and happier life - find online yoga, cardio & boxing classes, healthy recipes and meditation & mindfulness tools.
- Employee Assistance Program - Free access to qualified psychologists and coaches who can assist you with the demands of work and home life.
- Rewards Platform - A simple way of saving money for you and your family by offering you instant discounts and cashback at hundreds of retailers. Earn and redeem points while you spend!
- Referral Bonus - Earn yourself an extra $1500 by referring another superstar to join our team
What's next:
- We genuinely appreciate the time and effort you have taken to apply and you will hear back from us regarding your application
- We can be flexible with interview times, and these will be conducted over MS teams virtually
- Don't hesitate to reach out to our friendly Recruitment Team if you would like to find out more about the role via *******@iselect.com.au
- Please note all applicants must have full working rights and will need to complete full background checks including Police Checks
iSelect recognises the value of an inclusive and diverse work environment. We believe everyone deserves the same opportunities in life, regardless of gender or identity, sexual orientation, race, ethnicity, religion, disability, or age. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email *******@iselect.com.au
- Published on 17 May 2024, 6:29 AM
