Team Leader

Are you passionate about supporting your community?

About the role
We are seeking a dedicatedTeam Leaderfor our Crisis Contact Centre! You will lead a team to deliver high quality responses to Victorian individuals and families who are homeless or at risk of homelessness and seeking support through the 24/7 Crisis Contact Centre.

Responsibilities include

• Ensure clients provided with access to range of holistic support including brief interventions & advocacy services
• Lead others to optimal individual and team performance; recognise good performance and areas for improvement
• Manage recruitment and retention of skilled and qualified staff to create positive client outcomes and meet funding body targets
• Support facilitation of staff meetings on bimonthly basis including meeting documentation, Agenda and AIR
• Build connections with internal TSA Programs, services and streams; builds and uses interagency and community connections and partnerships

This is a permanent full-time position, based in St Kilda, VIC. You will be required to work 2 days per week from 12.00pm - 8.00pm to provide effective support and supervision to staff working outside of standard business hours. Salary and conditions are in accordance with SCHADS Level 6 Award.

You will have

• Degree qualification in Social Work, Psychology, or related field
• Demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
• Relevant experience in supervising staff
• Verification of full COVID vaccination status
• Disclosure of pre-existing health conditions that may impact on fulfilling position requirements
• Participation in On Call Roster
• Maintain and manage a corporate credit card, primarily for the purpose of booking hotel accommodation for clients

Benefits of working at The Salvation Army

• We offer our eligible employees NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
• Employee Assistance Program - Independent confidential counselling service
• Discounted health and fitness programs through Fitness Passport
• Generous Parental Leave offering of 12 weeks
• Up to 5 days paid leave per year to support a TSA program or activity
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!

About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

How to Apply
If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.