AddressA rare and exciting opportunity for a skilled and experienced sales management professional to join our team as a Team Manager – for a Sydney Flagship store.
Reporting to the Store Director, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service.
Responsibilities:
- Build relationships with internal and external clients
- Nurture and develop our client portfolio through meaningful commercial outreach
- Support the Store Manager in organising and hosting events for clients
- Create exceptional experiences for our clients - we are always going above and beyond!
- Become an expert on product and sales training modules
- Assist in supervising, developing, and training designated staff and supervisors
- Assist with recruitment and delivery of onboarding for new starters
- Key-holder responsibilities, such as opening and closing of the store
- Minimum three years of supervisory or management experience
- Sound sales experience in retail or relevant customer-related experience (i.e., hospitality, events, banking, etc.)
- Experience in sales generation and managing the achievement of sales results
- Experience working towards targets and KPIs
- Experience in organising events is a plus
- The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members
- Proven ability and desire to work in a fast-paced, changing environment
- Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays
- Generous salary & bonus, incentives, employee discounts and milestone gifts
- High-performing, caring, fun and dynamic team
- Culture focused on wellbeing, innovation and growth
- Endless career opportunities with the largest luxury group
- Never-ending training and individual up-skilling opportunities
- Great mentoring from a highly experienced management team
Like to hear more?
Please use the relevant link attached to apply for this exciting role.
Alternatively, you can send your cv directly to **************@jivaro.com.au
For a full list of our current vacancies, please visit our website at www.jivaro.com.au
Additional information
- Great mentoring from a highly experienced management team
- Opportunity to lead and implement change
- Culture focused on wellbeing, innovation and growth
