Team Manager

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small. 

The purpose of this role is to lead a team of Business Banking Managers delivering an insightful and valued proposition with the goal of delivering superior customer outcomes and targeted quality growth.

The Team Manager will demonstrate a deep understanding of what drives value for our customers in this segment and will work closely with the leadership across the broader business to ensure that we successfully deliver market leading propositions. You will drive significant transformation within Australia Commercial focused on providing customers with whole of wallet solutions.

Role Location:  Melbourne

Role Type: Permanent, Part-time 

To grow and be successful in this role, you will ideally bring the following:

• Coaching: Helping and guiding people from where they are to where they want to be in their career
• Business performance drivers: Business drivers are the key inputs and activities that drive the operational and financial results of a business. Common examples of business drivers are salespeople, number of stores, website traffic, number and price of products sold, units of production, etc. In order to make internal choices about business strategy or build a financial model to value a company, it’s critical to gain a solid understanding of the main drivers.
• Credit Assessment and Management: Assessing, advising, monitoring and/or approving a customer's credit worthiness, credit risk and suitable credit structuring options based on internal credit policies, guidelines, scoring models and/or applying judgement based on prior experience and knowledge.
• Team Building: Help to foster and healthy working culture. Enabling and facilitating a safe and supportive work environment
• Commercial Acumen: The ability to take a big picture view of the organisation, the market, external and internal pressures and trends and identify actions or strategies to drive efficiency and create long-term value.
• Communication: The ability to convey and comprehend information effectively in both spoken and written formats.
• Counsel & Guidance: Providing accurate and ethical advice recommendations and thought leadership
• Planning & Prioritisation: Planning and prioritising what needs to be done inclusive of people, process and technology requirements and implications in order to deliver

• Change Management: Prepare, engage, and support people to successfully deliver, embed and adapt to change which safely delivers outcomes
• A customer-first mindset, balanced with deep analytical thinking and the ability to synthesise multiple sources of information to make sound decisions.
• An understanding of the regulatory and government environment
• Experience leading business development and sales and a demonstrated understanding of the commercial drivers of success.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

 15/05/2024, 11.59pm, (Melbourne Australia)