Technical Sales Specialist, Cell Analysis

Job Description

At Thermo Fisher Scientific, each one of our 125,000 outstanding minds have a unique story to tell. Join us and lend to our mission—enabling our customers to make the world healthier, cleaner and safer!

Job Title: Technical Sales Specialist – Cell Analysis ANZ

Reports To: Technical Sales Manager, ANZ

Position Location:  Adelaide, Brisbane, Sydney or Melbourne, Australia

OVERVIEW

The position handles the selling of a strategic product portfolio in an assigned geography in accordance with approved sales and marketing plans. The Specialist will comprehend and apply their product knowledge & expertise to be able to provide business building skills to successfully promote and consummate the sale of company products and services to achieve or exceed the assigned territory sales plan.

This role will also be the primary driver of business development at assigned major customer call points to penetrate and grow current and new business. Additionally, performing as a technical and business development leader within the sales force that drives strategic objectives and adoption of new products while working cross functionally across the organization.

As a part of our Biosciences Division, we all receive ongoing training (both technical and commercial), opportunities to learn and develop new/additional skills, participate in growth projects as well our corporate social responsibility programs or employee resource groups!

POSITION SUMMARY:

• Selling and promoting the Cell Analysis portfolio including imaging (microscopy), flow cytometry analysis, flow cytometry cell sorting, high content analysis & associated consumables in a defined territory (Australia/New Zealand).
• Handling existing accounts and prospecting for new business that will advance sales growth.
• Meeting and aspiring to exceed sales targets.
• Providing information to and from the territory, including providing written reports as requested
• Promoting the Employer’s image and product reputation.

KEY RESPONSIBILITIES

Servicing and Handling the Customer Base

• Produce Forward Call Cycle/Plan.
• Make regular customer calls either with or without the local Sales person.
• Identify new business opportunities to develop sales potential.
• Respond to enquiries and complaints that will reinforce the company’s position.

Sales Promotion

• Follow the directive selling program to improve the sales of the targeted products.
• Attend Trade Exhibitions as required to generate leads and prospects for the company’s products.
• Conduct customer specific promotions to encourage sales growth and the development of a positive company position.
• Develop and implement technology seminars applicable to the account research focus.

Product / Market Knowledge    

• Constantly develop product knowledge through company literature and other independent sources of technical information.
• Acquire and report information of market trends, promotions and other activities from the market
• Actively take part in internal product training and the external scientific community activities.

Budgets / Targets

• Crucial to meet Revenue and Gross Profit sales targets set each year for the defined territory and be instrumental towards the achievement of the region goals.
• Meet sales targets as set for specific promotional activities.

Administration and Reports

• Maintain accurate and detailed customer records on the company CRM.
• Provide weekly sale reports
• All other requested reports by due dates.

Key Account Management

• Identify Key Accounts in defined territory that will significantly add to the sales growth in the territory.
• Work closely with the sales manager and Marketing to develop strategies that will develop the sales potential of the Key Accounts.
• Provide reports to the entire sales team on the development of the Key Accounts.

EXPERIENCE AND SKILLS

• Educated as BSc. Level or above.
• At least two years experience in sales and account relationship management preferred.
• Extensive experience in the flow cytometry and imaging/high content workspace
• Strategic selling and market development ability
• Well developed written and verbal communication
• Professional presentation
• Self-management
• Validated time management
• Frequent interstate travel is required (training, events and/or customer visits), up to 30%

DESIRABLE SKILLS

• A Master Degree or PhD in life sciences
• Strategic and tactical market development skills.
• Presentation skills that can be applied internally and in the marketplace.
• Consistent track record to be effective in a globally matrixed organization
• Able to work independently with limited day-to-day strategic direction.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.