Technical Support Officer- Hair Beauty & Barbering

Location: CremorneRole Type: Part time, ongoing role 0.6 FTE, Flexible working hours over 3 or 4 daysRemuneration: $72,652.83 to $78,886.59 inclusive of superAbout us:Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive.About The Role:It is the vision of BKI to be acknowledged as a leading educator and trainer in work and life skills, making a real difference for students and industry across the communities we serve. The key purpose of this role is to deliver salon reception duties with high standard of customer service for the Hair Beauty & Barbering industries. Other duties such as making salon appointments, and scheduling booking for guest presenters, following policies & procedures for point of salon and cash handling. Setting up equipment for special events. Competent in use of stocktake, word and excel spreadsheets. Ability to multi-task, and meet deadlines in a busy environment. vocational education and training and conduct competency-based assessment in specified program(s) in a range of settings including classroom, workplace and online environments to support this vision.We are excited about you because you have:

• Experience working in a with hair, beauty or salon environment is an advantage.
• Specialist knowledge and experience in preparation of classroom practicals, manufacture of teaching aids and maintenance of equipment, is an advantage.
• Demonstrated knowledge of workplace health and safety regulations and principles as they relate to a workshop/simulated workplace environment servicing a wide range of users.
• Specialist technical problem-solving skills.
• Sound customer service and interpersonal skills.
• Ability to edit, understand and comply with complex technical instructions.
• Ability to maintain accurate records of technical issues, resolutions, and support activities

We can offer you:

• Attractive work-life balance and flexible work options
• Free onsite parking for most campuses
• Professional development programs
• Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
• Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
• Meaningful work that drives positive social impact
• The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

Things we will require from you:

• Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentation
• Certified vocational qualifications and certified transcripts (as listed in resume and relevant to the position)

Application support:

• If you have any access requirements to fully participate in the recruitment process, please contact

If this sounds like the role for you, please click 'Apply for this job/Apply now'. We would love to hear from you.Position description below for your reference outlining key responsibilities of the role.For further information regarding this outstanding opportunity, please contactOnly applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance.Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture.Applications close 11.59pm 11 April 2024Applications will be assessed continuously - interviews may commence prior to advertised closing date.NOTE: Bendigo Kangan Institute reserves the right to withdraw this advertised position at any stage.