Tyresense National Development Manager

RIMEX Wheel Pty Ltd is looking for a TyreSenseNational Development Manager to join the team. 

We have a full-time position available for immediate start. The role involves developing and promoting the TyreSense TPMS system and its application capabilities, providing product and technical support to TyreSense clients across Australia. 

As a National Development Manager, you will collaborate with stakeholders within RIMEX and our business network to ensure effective development and promotion of data dashboards and advanced reporting for TyreSense. Your focus will be on creating meaningful, focused, and easy-to-understand solutions. 

You will work closely with State Managers and local TyreSense teams to provide solutions-based support to clients, enhance their technical understanding of TyreSense platforms, and integrate Asset Management (AMS) for a comprehensive Tyre Bay Management Solution. 

Your responsibilities include supporting Australian TyreSense teams in managing client expectations, exploring new opportunities within existing clients, and identifying potential new market opportunities. Collaboration with TyreSense teams in Canada will involve developing analytical dashboards for both TPMS and AMS software platforms and providing training to key end-user groups. 

In this role, you will liaise with OE partners, dealer subsidiaries, external clients, third-party contractors, and internal stakeholders to ensure that the TyreSense product meets its intended purpose and functions effectively. Reporting to the WA Manager, you will be supported by the development team in Canada and work closely with State Managers and technician teams to deliver top-notch technical support. 

Key Responsibilities & Duties 

• Provide guidance, support, and awareness of TyreSense and RIMEX products to clients' key stakeholders to maintain industry leadership in product quality and support. 
• Support clients with accurate data analytical inquiries, leading a new team, managing workload prioritisation, scheduling for TyreSense Support Technicians, and third-party contractors. 
• Develop key relationships within each client's organisation at site and head office levels. 
• Assist with the development and growth of the Asset Management software through customer feedback. 
• Develop a support function for data input to the Asset Management software. 
• Coordinate comprehensive training programs for TyreSense Technicians. 
• Perform routine checks on deployed new products and provide technical reporting on product performance. 
• Work on standardising custom dashboards for operational reporting and provide technical reporting to enhance TyreSense products. 
• Scope new market opportunities for future product releases, provide competitive information on related products, manage client opportunities for product support and training, review and report on monthly sales, manage client expectations. 

Work Hours 

5 days on, 2 days off, 40 hours per week or as required to complete the work schedule. 

Remuneration 

Remuneration details will be discussed during the interview process. 

How to Apply 

Please send your resume with a cover letter to: ***************@rimex.com