Wellbeing & Injury Management Officer

• Full Time Permanent opportunity available (9 Day Fortnight)
• Hold relevant Rehabilitation and Return to Work accreditation.
• LGO 4 ($77,409 - $82,974 per annum + superannuation) based on skills, qualifications and experience.

Why Choose Us

Townsville City Council is the largest local government authority in Northern Australia.

We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.

Our organisation provides and maintains over $7b worth of community assets including water and wastewater network and treatment, bridges, drainage, roads, waste management, community facilities, sporting venues and more. We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.

We lead creation of a city for this and future generations by focusing on our transition to a circular economy that is resilient to social, financial and environmental shocks.

We are a Council led by our community to create an exciting and dynamic future.

Townsville City Council is growing Townsville.

About the role

This position is responsible for workplace rehabilitation and Injury Management services and support to the organisation where employees have suffered a work-related injury, illness or condition, in accordance with legislative, self-insurance and organisational requirements to ensure their safe return to the workplace.

This position is the primary conduit between an employee, their supervisor/manager and treating medical and allied health professionals in the identification, facilitation, negotiation and implementation of a safe workplace rehabilitation program where the employee may be suffering from a physical and/or psychological injury, illness or condition.

About you

Our ideal applicant will have:

• Proven experience for high level case management to a diverse, multi-disciplined organisation for work related injuries, illness and conditions and early intervention programs.
• High level of computer skills including competent use of Microsoft Office suite of applications and ability to effectively utilise other business management systems (i.e. HRIS Systems, Figtree) utilised by the unit for Injury Management and rehabilitation cases.
• Sound knowledge of current and emerging rehabilitation and Injury Management trends.
• Proficient knowledge of contemporary human resource management practices, with a focus on wellbeing and case management of health-related matters.
• Proven ability to educate, influence, coach, mentor and forge strong stakeholder relationships based on the provision of informed, sound services and support that builds an environment of trust and respect.
• Demonstrated exceptional verbal and interpersonal communication skills, including the ability to effectively liaise, consult and facilitate with both internal customers and external stakeholders.
• High level of writing skills including the ability to develop and produce formal correspondence to injured/ill employees, supervisors, managers and treating or independent health practitioners.
• Demonstrated personal resilience and self-awareness.
• Demonstrated ability to model the highest standard of ethical and professional behaviour and act with integrity and confidentiality whilst representing council internally and externally.
• Hold relevant Rehabilitation and Return to Work accreditation.
• Current “C” class drivers licence.

Applications should be submitted through the 'Apply' button and include a Cover Letter (maximum 2 pages), Resume outlining previous academic and work experience and must include attachments of the relevant qualifications and licenses, relating to the role. 

For further information review the Position Description. 

Closing Date:  11.45pm Thursday 14th March 2024

What We Offer

• 17.5% annual leave loading 
• Up to 5 weeks annual leave
• Up to 3 weeks Personal/Carers Leave
• 14 weeks paid Parental Leave
• Domestic and Family Violence Leave
• Natural Disaster Leave
• Long Service Leave available pro rata after seven years
• Up to *13.5% Superannuation employer contribution for contributing members
• Salary Sacrifice opportunities
• Learning and Development opportunities
• Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
• Employee Loyalty Program offering discounts at selected local businesses
• Employee Assistance Program

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact **************@townsville.qld.gov.au for a confidential discussion.