Workplace Experience Administration Officer

AEMO at the Heart of Energy

AEMO is Australia’s independent energy system and market operator and system planner.  AEMO’s purpose is to ensure safe, reliable and affordable energy today, and enable the energy transition for the benefit of all Australians.  Australian governments are now committed to a net zero economy for Australia by 2050 and our vision is to enable this. We have the once-in-a-lifetime opportunity to co-design the future of our energy systems, and our core values revolve around character, commitment, and connection. Join us as we contribute to this significant transition in the energy sector. 

The Experience Begins with You

Due to unprecedent transformation and an exciting venture in our Sydney CBD office, we are seeking a Permanent Full Time – Workplace Experience Coordinator within Our Workplace Experience team.

Our team prides itself on a ‘one team mindset’ and shares knowledge by working collaboratively and contributing to the achievement of AEMO's business objectives. As the face of our Sydney based team, you’ll grow meaningful connections which will allow our workforce and guests to feel not only acknowledged but provide a true sense of belonging. 

This role is perfect for anyone looking to expand their skills in facilities and concierge where you will be supported within a connected, although geographically dispersed team, one that supports each other for success.

Snapshot of your day

• Workplace Concierge and Meeting Room Conference Services 
• Security Access Management and Onboarding and Offboarding
• Critical and Non-Critical staff and Guest Services support
• Facility reactive and nonreactive maintenance support
• Procurement and Budget support
• Records and Database Management
• Travel, Audit, ServiceNow, CRM processing and Roster support 

What you will bring to the role

• Proven experience in a customer service environment ideally having worked in corporate reception, shared serviced offices, facility or a concierge environment would be a significant advantage.
• Understanding of Facility & Property security and compliance requirements within an administrative environment.
• Your polished written and verbal communication skills ensure clarity and effective interactions.
• Ability to deliver results and balance competing priorities to produce quality outcomes.

In return some of our benefits to you

• Professional development via projects, industry networks, job rotation, study assistance and more.
• Give back with up to 4 days of volunteering leave per year.
• Reward your hard work with annual performance bonuses (subject to eligibility).
• Embrace a healthier you with our wellness program, discounted health insurance, gym perks and our comprehensive Employee Assistance Program (EAP).

About Our Process 

AEMO values diversity and inclusivity in the workplace, welcoming applications from all backgrounds without regard to age, disability, gender, sexual orientation, parental status, race, religion and our First Nation peoples. We are dedicated to accommodating applicants' needs during the application or interview process, simply let the us know by emailing us at ******@aemo.com.au