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TECHNICAL SUPPORT - HELP DESK

Provide technical assistance and support to resolve technical issues over the phone. Provide regular escalation support to technical team and technical partners. Maintain an up-to-date knowledge of operational procedures. Utilise...

CompanyConquest Personnel
AddressMelbourne, VIC
CategoryCustomer Service
Date Posted a month ago See detail

Technical Support - Help Desk

Conquest Personnel

Melbourne, VIC

Provide technical assistance and support to resolve technical issues over the phone. Provide regular escalation support to technical team and technical partners. Maintain an up-to-date knowledge of operational procedures. Utilise...

Technical Support Engineer

The Access Group

Sydney, NSW

Work in close collaboration with wider Customer Support, Product & Engineering teams. Ensure SLAs are met and know when to escalate if necessary.. Accurately record incident details, troubleshooting and test results. Contribute...

Technical Support | Operations | Engineer L2

Capital.com

Melbourne, VIC

Investigate and resolve service requests describe, triage, and resolve clients requests. Automatisation of manual tasks and design of internal tools leveraging advanced technologies, including AI, to streamline operations. Desig...

Associate Technical Support Engineer (Australia)

Recharge

Australia

Live by and champion our core values: #accountability, #collaboration, #iterate, #details Use your technical expertise and customer service skills to resolve questions and issues for our online merchants Communicate clearly in wri...

Technical Support Specialist

Udio Systems

Subiaco, WA

Provide exceptional Technical Support to Udio users via various channels, including in-person interactions, phone calls, and online chats. Diagnose and troubleshoot technical issues related to class bookings, software usage, and a...

Technical Support Consultant with NV1

Opentext

Canberra, ACT

Responsible for delivery of assigned tasks within the delivery cycle of a project. Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements...

Senior Technical Support Officer, Environmental Chemistry

Western Sydney University

Richmond, NSW

35 hour work week. 17% super contributions. Access to staff benefits e.g. health and fitness programs such as fitness passport, caf and restaurant deals, and many other goods and services....

Level 1 Technical Support Officer

Technology 360 Group

Mascot, NSW

Assist on site at a key clients site with walk up requests and in house tickets. Assist clients with their technical queries/questions via the ticketing tool and provide responses and resolutions within the documented scope, wit...

Technical Support - Help Desk

Conquest Personnel

Sydney, NSW

Provide technical assistance and support to resolve technical issues over the phone. Provide regular escalation support to technical team and technical partners. Maintain an up-to-date knowledge of operational procedures. Utilise...

Primary Technical Support Engineer

Schneider Electric

Adelaide, SA

Deliver the highest standard of Technical Support. Develop personal technical expertise and company knowledge resources. Enhance customer satisfaction and refine customer management skills. Contribute to lead identification and bo...

Service Desk Analyst/Technical Support Officer - Fujitsu

Chandler Macleod Group

Sydney, NSW

General troubleshooting of PCs, notebooks, desktop peripherals and mobile devices (Mobile phones and tablets) to resolve or engage warranty/replacement equipment back to the vendor. Perform/provide department/managers, facility an...

IT Technical Support Officer

Citipointe Christian College

Carindale, QLD

Profess a Christian belief and regularly attend a church fellowship. Model Christian character and living within the community. Certificate III in IT (studying or completion of IT degree would be desirable). Demonstrate excellent...

ICT Technical Support Officer

Outback Stores

Berrimah, NT

Supporting stores to resolve IT issues escalated within the Service Desk. Provide technical assistance with computer hardware and software for stores and the OBS support office. Resolve technical issues in a timely manner using av...

Client Support Officer

Weeroona Association

Gympie, QLD

Previous demonstrated experience working in the human or community services sector.. A strong understanding of, or the ability to rapidly acquire an understanding of, the NDIS system including funding requirements.. Well-develop...

Technical Support and robot repair specialist

Robot My Life

Ferntree Gully, VIC

Problem solving with customers. Repairing robots. Developing new processes. Developing documentation. Building and managing a repair team....

Technical Support Specialist

Liebherr

Perth, WA

Technical Expertise: Leverage your knowledge to provide expert support, troubleshoot faults, and deliver solutions for reliability and performance issues. Data & Analysis: Practice effective documentation, monitoring, and...

Client Support Officer

Australian Attorney-General's Department

Canberra, ACT

Ongoing/Non-ongoing (12 month contract). Full-time Canberra based role. Collaborative team and varied work. administrative tasks including document preparation. supporting the Client Development team to prepare bids and tenders, q...

Project Technical Support Officer

Zsoft Technologies

Tasmania

Permanent

Successfully manage and deliver ICT-related projects and large corporate ICT transformation programs. Adapt to and work across various delivery methodologies, including waterfall, Agile, and Hybrid approaches. IT Infrastructure Ma...

Technical Support - Help Desk

Conquest Recruitment Group

North Rocks, NSW

$65,000-75,000 per year

Provide technical assistance and support to resolve technical issues over the phone. Provide regular escalation support to technical team and technical partners. Maintain an up-to-date knowledge of operational procedures. Utilise...

Technical Support Specialist

Starshipit

Australia

Permanent

Troubleshoot, investigate, escalate and own customer issues from beginning to end. These are normally resolved through email, videos or by referencing support documentation in our Support Centre. Support both high profile eCommerc...

Client Support Specialist

Intercontinental Exchange

Australia

Permanent

Onboard and off-board clients for ICE Data Derivatives products and services. Field client inquiries and requests received via email, Chat, Sales Force, and phone, including, but not limited to, product and application questions,...

Technical Support Officer Trade Waste

Sa Water

Adelaide, SA

Permanent

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Technical Support Officer

Box Hill Institute

Box Hill, VIC

Permanent

Based at our Box Hill Campus. Part-time (22.8 hrs per week) fixed term position until 31 December 2024. PACCT 4 - $62,687 (plus compulsory superannuation contribution). Certificate III in related subject area. Forklift License is...

Client Support Advisor - CRRS & Hotline (FT or PT)

Advisory

Sydney, NSW

Permanent

Respond to telephone and email enquiries. Provide personalised and confidential professional advice and information by telephone or email as per case allocation. Complete case management activities in accordance with the complaint...

Technical support Engineer - Brisbane

Camco Technologies

Brisbane, QLD

Permanent

FunctionHybrid role between Technical Support Engineer and Field Service TechnicianAfter an internal training period, you will be part of the Support Team responsible for the Technical support of our international customers:On a d...

Technical Support Engineer ? Rhodes

Atlam Group

Sydney, NSW

Permanent

We have an opportunity for a Technical Support Engineer to join our on-site support team in Rhodes, NSW.Why Join Super Retail Group?You will get to join an organisation with a culture that is driven by innovation and creating awes...

Technical Support Engineer

The Access Group

Sydney, NSW

Permanent

Deliver a meaningful customer experience by providing clear expectations, quality interactions and efficient use of time. Demonstrate a client first, positive approach. Proactively manage your caseload, with clear prioritisation a...

Technical Support Engineer - Logscale (Remote, AUS)

Crowdstrike

Australia

Permanent

Were looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrik...

Technical Support Specialist Level 1, Japanese

Soti

Mulgrave, VIC

Permanent

Provide telephone and email based post-sales Technical Support for our software products. Investigate issues reported by customers and work collaboratively with internal stake holders and see through to resolution. Work proactivel...

Technical Support Analyst, Sydney Area Office

Marriott

Sydney, NSW

Permanent

Email. Desktop, Laptops, Servers, VMWare & LAN infrastructure and Operating System Software- Administration and Maintenance for Tier 1 support....