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SERVICE DESK TECHNICAN

Provide 1st and 2nd level technical support across IS/IT services.. Follow ITIL and Agile methodologies, including Problem, Change, Incident, and Request Management.. Ensure ACD phones are answered within agreed-upon targets.. Log...

CompanyHays Recruitment
AddressParramatta, NSW
CategoryCustomer Service
Date Posted a month ago See detail

Service Desk Technican

Hays Recruitment

Parramatta, NSW

Provide 1st and 2nd level technical support across IS/IT services.. Follow ITIL and Agile methodologies, including Problem, Change, Incident, and Request Management.. Ensure ACD phones are answered within agreed-upon targets.. Log...

Service Desk Technican

Hays Recruitment

Sydney, NSW

Provide 1st and 2nd level technical support across IS/ITservices.. Follow ITIL and Agile methodologies, including Problem, Change,Incident, and Request Management.. Ensure ACD phones are answered within agreed-upon targets.. Log,...

Service Desk

Professional Search Group

West Perth, WA

Providing Level 1 ICT support. Configure, Install, and test and monitor ICT network equipment, software, servers, and other infrastructure. Resolve problems with ICT network and infrastructure. Manage and report incidents and requ...

Level 1-3 Support Engineer/Service Desk...

Talent International

Sydney, NSW

At least 1-3 years + experience in IT support. Hands on experiencein imaging/building laptops. Experience supporting both Mac and Windows operating systems is essential (must be strong with Windows). Experience with IT hardware...

ICT Service Desk Manager

Unisys

Canberra, ACT

Must be an Australian Citizen. To be successful, you must hold at least NV1-level security clearance.. The role is based in Canberra, Australia. Managing employees who obtain information from services requester, log information in...

Partner Services Lead

Hammondcare

St Leonards, NSW

Provide servant leadership that fosters a culture of integrity, trust, and empowerment within the HCAH Partner Services Team. Ensure open, honest, respectful, and transparent communication is fostered across various internal and e...

Off Network Services Lead

Urban Utilities

Fortitude Valley, QLD

Implementing the Off Network Services business plan. Producing monthly product reports and tracking performance. Maintain strong customer knowledge through effective frequent customer engagement. Maintaining key supply contracts a...

ICT Service Desk

Hays Recruitment

Melbourne, VIC

Proactive customer focus demonstrated customer service focus; genuinely enjoys helping users; patient and resilient when dealing with user enquiries; demonstrated high level communication skills, including the ability to listen...

Service Desk Analyst - 12months fixed term contract

Reserve Bank Of Australia

Sydney, NSW

Make a difference - challenging and meaningful work that creates a big impact. Be inspired - our people are specialists in their field who contribute to the prosperity & welfare of Australian people. Embrace life - experience a wo...

Level 1-3 Support Engineer/Service Desk (Contract)

Talent International

Barangaroo, NSW

At least 1-3 years' + experience in IT support. Hands on experience in imaging/building laptops. Experience supporting both Mac and Windows operating systems is essential (must be strong with Windows). Experience with IT hardware...

Service Desk Analyst

Nri Australia & New Zealand

Adelaide, SA

Responding to phone, email, and event alerts within the defined, contractual SLAs. Achieve a high level of customer satisfaction through a high quality of service and accuracy in following of processes and procedures. Correctly id...

Shared Services Lead, NSW

Stantec Australia

Sydney, NSW

Management of Shared Services team over multiple office locations. Work across multiple offices travel may be required. Provide leadership and coaching to Shared Services staff to ensure the provision of exceptional service to bot...

Service Desk Support Officer

Public Sector People

Sydney, NSW

Experience in providing IT support, including both phone and deskside services. Experience working inin local government. Proven ability to build and maintain strong customer relationships. A solid understanding of Microsoft Netw...

Service Lead Community Development

City Of Canning

Cannington, WA

Strategic Management -provide clear direction and strategic oversight to ensure the delivery of Community Development outcomes. Community Impact -Drive initiatives that build community capacity and cohesion, address complex soci...

Service Desk Support Officer x 4

Tafe Wa Central Regional

Geraldton, WA

Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...

Service Desk Support Officer x 4

Tafe Wa Central Regional

Geraldton, WA

Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...

Service Desk Support Officer x 4

Tafe Wa Central Regional

Northam, WA

Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...

Service Desk Support Officer x 4

Tafe Wa Central Regional

Kalgoorlie, WA

Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...

Service Desk Analyst

Pickles Auctions

Sydney, NSW

Why Choose Pickles?- Hybrid work model- Stable and positive workplace environment with a supportive team and culture- Comprehensive training and development opportunitiesAbout the RolePickles is seeking a customer service-oriented...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Brisbane, QLD

Permanent

Reporting to the Service Desk Team Leader in your area, you will deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware. W...

Service Desk Technician - 12 Month Contract

Acciona

Perth, WA

Contract

12 Month Fixed term contractPossibility of a permanent roleGrowing functionThe OpportunityJoin our dynamic ICT team as a Level 1 Service Desk Technician on a 12-month fixed term contract and seize the opportunity to make a signifi...

Senior Service Desk Analyst

Singtel

Sydney, NSW

Permanent

Solid work experience in an outsourced Help / Service Desk environment;. Proven experience in commercial call logging tools such as Service Now, CA Service Desk;. Proven experience in delivering exceptional customer service with d...

Senior Service Desk Analyst

Singtel

Adelaide, SA

Competitive

and working toward performance KPIs;-Practical experience in managing and delivering to Service Management disciplines (e.g. ITIL V3);-Demonstrated track record/career in I.T/Telecommunications-Strong proficiency in troubleshootin...

Service Desk Analyst

Hays Recruitment

Perth, WA

Opportunity to work for a federal government client. Great business focussed talented team. Growth and development. Deliver first contact remote IT support to provide both response and resolution in a timely manner to incidents or...

ICT Service Desk Support Officer

Bulla Dairy Foods

Geelong, VIC

Record and respond to all incoming helpdesk requests as per ITIL/ITSM framework.. Support Office 365 including exchange online, Teams, Intune, and Defender.. Support Azure Environment. Identity and access management and conducti...

Service Desk Technican

Hays Recruitment

Sydney, NSW

Provide 1st and 2nd level technical support across IS/ITservices. Follow ITIL and Agile methodologies, including Problem, Change,Incident, and Request Management. Ensure ACD phones are answered within agreed-upon targets.. Log, mo...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Brisbane, QLD

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

ICT Service Desk Team Leader

Digital61

Canberra, ACT

Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...

Service Desk Analyst

Minterellison

Canberra, ACT

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Bowen Hills, QLD

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...