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Customer Experience Manager jobs in Docklands, VIC

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EXPERIENCED NDIS INTAKE / COMPLIANCE MANAGER

Building rapport with participants, overseeing participants intake, compliance, to fulfil each individual's support needs.. Managing our core business needs with regards to our workforce and compliance needs. Ensure our Disabilit...

CompanyIncare Health Services Australia Pty Ltd
AddressMelbourne, VIC
CategorySocial Care
Date Posted 2 weeks ago See detail

Experienced NDIS Intake / Compliance Manager

Incare Health Services Australia Pty Ltd

Melbourne, VIC

Building rapport with participants, overseeing participants intake, compliance, to fulfil each individual's support needs.. Managing our core business needs with regards to our workforce and compliance needs. Ensure our Disabilit...

2 weeks ago seen See more...

Experienced Property Manager

Hodges Real Estate

Melbourne, VIC

Our highly efficient and fast growing agency is under pressure to cope with it's fast growing rental portfolio.If you want to work in a friendly fun filled environment where management is caring, compassionate and understanding AN...

2 weeks ago seen See more...

Customer Experience Specialist

Medibank

Docklands, VIC

Permanent

The continuous measurement of ahm's member sentiment, leveraging our Voice of Customer and NPS measurement programs. Harnessing both quantitative and qualitative data from ahm's member measurement programs, to extract actionable i...

2 months ago seen See more...

Customer Service Manager (B2B - SaaS)

Creditorwatch

Melbourne, VIC

Achieving agreed KPIs in Customer Service and satisfaction (NPS). Drive efficient support utilising autonomous Customer Service technologies. Implementing and performing continuous improvement initiatives to improve team efficien...

2 weeks ago seen See more...

Customer Service Manager

Pace

Melbourne, VIC

Managing the day-to-day operations of the Customer Service team. Ensuring prompt response to all customer calls, inquiries, and orders. Scheduling team members to ensure optimal coverage during peak times. Facilitating strong coll...

2 weeks ago seen See more...

Customer Relationship Manager - Melbourne

Credit Corp Group

Melbourne, VIC

Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateries. Hybrid WFH flexibility for work-life balance and no weekends. Supportive training and career progression + gain a Cert III in Financial...

2 weeks ago seen See more...

Customer Success Manager

Noggin

Melbourne, VIC

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

2 weeks ago seen See more...

Customer Success Manager

Teradata Group

Melbourne, VIC

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

2 weeks ago seen See more...

Customer Success Manager - Australia

Sitetracker

Melbourne, VIC

Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...

2 weeks ago seen See more...

Customer Relationship Project Manager - Workers Compensation

Dxc Technology

Melbourne, VIC

Permanent

Support to the key counts team. Oversea client engagement from training forums to seminars and client registrations. Cooperate with other departments to achieve business goals. Prepare and conduct presentations to external stakeho...

2 weeks ago seen See more...

Air Logistics Customer Care Manager

Kuehne & Nagel

Melbourne, VIC

To focus on customer engagement, satisfaction, retention + reactivation through high levels of servicequality, close collaboration with operational + commercial key stakeholders, along with Air Logistics management to optimize th...

2 weeks ago seen See more...

Customer Care Manager

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

2 weeks ago seen See more...

Customer and Category Manager

Six Degrees Executive

Melbourne, VIC

Combe is at the forefront of personal care and their philosophy underpins current market-leading brands, and they are committed to launching new ones with the same ethos. As the linchpin of this sector, you'll spearhead vital acti...

2 weeks ago seen See more...

Customer Development Manager - Independents

Mars Incorporated

Melbourne, VIC

Previous sales experience preferably managing customers within the Independent grocery channel. This includes selling, negotiating and leveraging insights to deliver tailored customer plans, achieving customer and company objectiv...

2 weeks ago seen See more...

Workplace Experience Manager - VIC

Knight Frank

Melbourne, VIC

Permanent

Competitive remuneration package. Career development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth. Flexible working arrangements designed to...

3 weeks ago seen See more...

Customer Success Manager

Blueapache

Melbourne, VIC

$85,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

3 weeks ago seen See more...

Customer Relations & Contact Centre Manager

Atlam Group

Melbourne, VIC

Permanent

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guideb...

3 weeks ago seen See more...

Wholesale Customer Experience

Skechers

Richmond, VIC

Permanent

Be the first point of contact for customer enquiries via Zendesk and phone calls. Be a data entry wizard with high accuracy as entering our customer orders is a significant part of the role. Run and action EDI (electronic data int...

3 weeks ago seen See more...

Experienced Customer Support Team Leader

Leaseplus Team

Docklands, VIC

Manage and mentor a team of Customer Support representatives, fostering a culture of accountability, collaboration, and continuous improvement. Oversee daily operations of the Customer Support department, including handling inquir...

4 weeks ago seen See more...

Customer Development Manager - Independents

Mars

Melbourne, VIC

Permanent

Youll also be an enthusiastic team player, who is keen to contribute to engagement and a positive team culture.This role is responsible for achieving profitable sales growth through creating and executing business plans for a cor...

3 weeks ago seen See more...

Customer Service Manager

Fetch Recruitment

Melbourne, VIC

$80,000-85,000 per year

Sleek, modern homes that you can be proud to represent. Directors and ops team who are loyal, caring, and inspiring. Incentives and bonuses galore - get ready to be rewarded for your hard work! A fun-loving, tight-knit culture wit...

3 weeks ago seen See more...

Enterprise Customer Success Manager - ANZ (Melbourne based)

Cyberark

Melbourne, VIC

Permanent

Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...

3 weeks ago seen See more...

Experienced Site Manager (Residential)

Hone Built Pty Ltd

Cremorne, VIC

Are a reliable team player. Have great attention to detail. Are accountable for your decisions/actions. Are respectful of all stakeholders. Are committed to personal growth. Take great pride in your work. Have a passion for sustai...

2 weeks ago seen See more...

Customer Success Manager

Pointer Strategy

Melbourne, VIC

Permanent

Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...

3 weeks ago seen See more...

Customer Experience Specialist - Accounting

Waddle

Melbourne, VIC

Bring your knowledge of Accounting fundamentals when replying to our customer support queries. Support Customers to get the most out of Xero, whether they are early in their adoption of cloud accounting software or seasoned profes...

4 weeks ago seen See more...

Workplace Experience Manager

Akaysha Energy

Melbourne, VIC

Design office experiences to create a welcoming and engaging space for employees. Manage lease renewals & insurances. Liaise with building management. Manage office spend to budget. Procure & manage office services, suppliers, equ...

4 weeks ago seen See more...

Customer Success Manager - ANZ (Melbourne based)

Zoom

Melbourne, VIC

Permanent

What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...

3 weeks ago seen See more...

Customer Experience Team Leader

Maribyrnong City Council

Footscray, VIC

Permanent Full-Time. Band 5 ($78,881 - $90,250) 11% super monthly ADO. Maribyrnong Aquatic Centre. Contribute to the implementation of MAC objectives and assist with the development of a culture of quality, industry best practice...

4 weeks ago seen See more...

Workspace Experience Manager

Hub Australia

Melbourne, VIC

Oversee daily operations with a keen eye on service excellence, spotting inefficiencies, and risk management. Build strong relationships with members and stakeholders to ensure seamless operational flow. Engage with members throug...

4 weeks ago seen See more...

Team leader Sales and Customer Experience

Sharp And Carter

Melbourne, VIC

Providing coaching, development, and guidance on performance, sales techniques, and relevant industry knowledge. Optimizing individual and team performance and development according to company performance standards. Motivating and...

4 weeks ago seen See more...

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