Customer Onboarding Manager jobs in Melbourne, VIC

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CUSTOMER ONBOARDING TEAM MANAGER

We are so proud that for the last 13 years in a row we have won the Canstar Most Satisfied Customer Award for Electricity Providers!Come and experience an amazing company culture that is truly values-led, recognises and rewards yo...

CompanyRed Energy
AddressMelbourne, VIC
CategoryManagement
Date Posted 3 weeks ago See detail

Customer Onboarding Team Manager

Red Energy

Melbourne, VIC

We are so proud that for the last 13 years in a row we have won the Canstar Most Satisfied Customer Award for Electricity Providers!Come and experience an amazing company culture that is truly values-led, recognises and rewards yo...

Customer Connections Manager

Citipower And Powercor

Melbourne, VIC

Previous solid working experience in the power industry areas of connection, design and/or construction / operations. Solid previous experience in customer service, managing and leading a team in a complex environment. Strong comm...

Product Manager - Customer Experience

Employment Hero

Melbourne, VIC

Develop a deep understanding of the competition, buyer personas, channel and industry trends to influence product, development and Go-To-Market decisions. Drive revenue and service excellence as well as controlling costs while bri...

Head of Customer Base Management - Retail

Vocus

Melbourne, VIC

Set the vision and strategic direction for Vocus Consumer Customer Base Management Approach to increase customer multi-product holdings and improve customer retention developing best in class customer lifecycle strategies to p...

Senior Delivery Manager - Customer Platform

Myob

Melbourne, VIC

They've taken our legacy success and transformed it into an extraordinary SaaS platform to support SME and Enterprise businesses in ways they never knew they needed. - Experience in leveraging vendor relationships - Experience in...

Customer Service Manager (B2B - SaaS)

Creditorwatch

Melbourne, VIC

Achieving agreed KPIs in Customer Service and satisfaction (NPS). Drive efficient support utilising autonomous Customer Service technologies. Implementing and performing continuous improvement initiatives to improve team efficien...

Customer Service Manager

Pace

Melbourne, VIC

Managing the day-to-day operations of the Customer Service team. Ensuring prompt response to all customer calls, inquiries, and orders. Scheduling team members to ensure optimal coverage during peak times. Facilitating strong coll...

Customer Relationship Manager - Melbourne

Credit Corp Group

Melbourne, VIC

Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateries. Hybrid WFH flexibility for work-life balance and no weekends. Supportive training and career progression + gain a Cert III in Financial...

Customer Success Manager

Noggin

Melbourne, VIC

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

Customer Success Manager

Teradata Group

Melbourne, VIC

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

Customer Success Manager - Australia

Sitetracker

Melbourne, VIC

Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...

Customer Relationship Project Manager - Workers Compensation

Dxc Technology

Melbourne, VIC

Permanent

Support to the key counts team. Oversea client engagement from training forums to seminars and client registrations. Cooperate with other departments to achieve business goals. Prepare and conduct presentations to external stakeho...

Air Logistics Customer Care Manager

Kuehne & Nagel

Melbourne, VIC

To focus on customer engagement, satisfaction, retention + reactivation through high levels of servicequality, close collaboration with operational + commercial key stakeholders, along with Air Logistics management to optimize th...

Customer Service - Onboarding Specialist

Red Energy

Melbourne, VIC

Exciting times are ahead as we are growing our Customer Support Team!Our team is both customer facing and back of house processing, you will be navigating your way through inbound/outbound phone calls. These calls can include sale...

Customer Care Manager

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

Customer and Category Manager

Six Degrees Executive

Melbourne, VIC

Combe is at the forefront of personal care and their philosophy underpins current market-leading brands, and they are committed to launching new ones with the same ethos. As the linchpin of this sector, you'll spearhead vital acti...

Customer Development Manager - Independents

Mars Incorporated

Melbourne, VIC

Previous sales experience preferably managing customers within the Independent grocery channel. This includes selling, negotiating and leveraging insights to deliver tailored customer plans, achieving customer and company objectiv...

Customer Success Manager

Blueapache

Melbourne, VIC

$85,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

Customer Relations & Contact Centre Manager

Atlam Group

Melbourne, VIC

Permanent

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guideb...

Customer Onboarding & Training Specialist

Techrep Services

Cremorne, VIC

Provide Customer Onboarding Support in line with the defined process. Gain a deep understanding of the Customers operations to understand their pain points and challenges in terms of onboarding and on-going system use. Project...

Customer Development Manager - Independents

Mars

Melbourne, VIC

Permanent

Youll also be an enthusiastic team player, who is keen to contribute to engagement and a positive team culture.This role is responsible for achieving profitable sales growth through creating and executing business plans for a cor...

Customer Service Manager

Fetch Recruitment

Melbourne, VIC

$80,000-85,000 per year

Sleek, modern homes that you can be proud to represent. Directors and ops team who are loyal, caring, and inspiring. Incentives and bonuses galore - get ready to be rewarded for your hard work! A fun-loving, tight-knit culture wit...

Enterprise Customer Success Manager - ANZ (Melbourne based)

Cyberark

Melbourne, VIC

Permanent

Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...

Customer Success Manager

Pointer Strategy

Melbourne, VIC

Permanent

Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...

Customer Success Manager - ANZ (Melbourne based)

Zoom

Melbourne, VIC

Permanent

What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...

Customer Account Manager

Origin Energy Services Ltd

Melbourne, VIC

Competitive

Your responsibilities will include providing exceptional customer service, overseeing account administration, and ensuring compliance with contractual obligations. Join us to make a real impact and foster a culture of continuous i...

Customer Success Manager

Trustpilot

Melbourne, VIC

Establish a relationship with our customers that ensures customers overall adoption and satisfaction with Trustpilot products, which will strengthen their adoption and ensure subscription renewal and reduce churn. Own the success...

CUSTOMER SERVICE MANAGER

Dealerclean Pty Ltd

Melbourne, VIC

Minimum of 2 years of relevant work experience. Have a professional manner,Possess excellent communication and organisational skills. Be energetic and team oriented....

Manager Digital Customer Delivery

Melbourne Water

Docklands, VIC

Contract

Lead a consistent customer experience across core Digital Customer channels. Manage a customer digital delivery team responsible for implementing best practice digital solutions and experiences. Mange and deliver a pipeline of maj...

Customer Success Manager

Fujifilm Business Innovation

Melbourne, VIC

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...