Customer Success Advocate jobs in Melbourne, VIC
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CUSTOMER SUCCESS ADVOCATE
Spend the majority of your day (up to 80% of your shift) working with Square sellers by handling inbound phone inquiries in a fast-paced environment. Apply creative problem solving to seller inquiries with the support of your part...
| Company | Square |
|---|---|
| Address | Melbourne, VIC |
| Category | Arts & Media |
| Date Posted | 2 months ago See detail |
Customer Success Advocate
Square
Melbourne, VIC
Spend the majority of your day (up to 80% of your shift) working with Square sellers by handling inbound phone inquiries in a fast-paced environment. Apply creative problem solving to seller inquiries with the support of your part...
2 months ago seen See more...
- View all Square jobs - jobs in Melbourne, VIC
Customer Success Manager New
Noggin
Melbourne, VIC
You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...
3 hours ago seen See more...
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Customer Success Manager New
Teradata Group
Melbourne, VIC
Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...
3 hours ago seen See more...
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Customer Success Manager - Australia New
Sitetracker
Melbourne, VIC
Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...
3 hours ago seen See more...
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Customer Success Manager
Blueapache
Melbourne, VIC
$85,000-90,000 per year
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
3 days ago seen See more...
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Technical Customer Success Consultant. New
Ordermate
Port Melbourne, VIC
Liaising with customers, stakeholders and staff regarding our customers' technical queries. Focus on solving enquiries in the best interest of our customers and in a timely manner. Ensuring customers are happy with the support pro...
8 hours ago seen See more...
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Enterprise Customer Success Manager - ANZ (Melbourne based)
Cyberark
Melbourne, VIC
Permanent
Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...
5 days ago seen See more...
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Customer Success Manager
Pointer Strategy
Melbourne, VIC
Permanent
Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...
a week ago seen See more...
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Customer Success Manager - ANZ (Melbourne based)
Zoom
Melbourne, VIC
Permanent
What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...
a week ago seen See more...
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Customer Success Manager
Trustpilot
Melbourne, VIC
Establish a relationship with our customers that ensures customers overall adoption and satisfaction with Trustpilot products, which will strengthen their adoption and ensure subscription renewal and reduce churn. Own the success...
2 weeks ago seen See more...
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Customer Success Manager
Fujifilm Business Innovation
Melbourne, VIC
Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...
2 weeks ago seen See more...
Reporting Manager, Customer Advocate
Suncorp
Melbourne, VIC
12-month full-time/part-time contract. Flexible working locations of Brisbane, Sydney or Melbourne. Working with customer data to drive oversight to Senior Leadership and the Board. Deliver reports and insights focusing on key cus...
3 weeks ago seen See more...
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Customer Success Manager
Swoop Aero
Melbourne, VIC
$90,000-115,000 per year
As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...
3 weeks ago seen See more...
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Customer Success & Quality Assurance Manager
Adflex Marketing
Richmond, VIC
# 1 - You must be a superstar with a can-do, team player attitude! Experience in a fundraising direct sales agency, fundraising agency and/or a direct sales agency is preferable. Strong attention to detail and process-oriented. H...
2 weeks ago seen See more...
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Customer Success Specialist
Asahi Beverages
Melbourne, VIC
Permanent
Maintain and Grow Distributions: Drive growth in our Inside Sales Universe. Sell In Game Plan/NPD Initiatives: Promote new product development initiatives to your Inside Sales Universe and support field teams with gap closing init...
4 weeks ago seen See more...
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Customer Success Launch Intern
Crowdstrike
Melbourne, VIC
Training
Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career...
4 weeks ago seen See more...
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Customer Success Manager
Trellix
Melbourne, VIC
You will be considered the lead customer liaison for strategic accounts Develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy, technical envir...
4 weeks ago seen See more...
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Customer Success Consultant
Phocas Software
Melbourne, VIC
$85,000-113,000 per year
experience in a Customer Success or Account Management role, ideally within a SaaS environment. ability to understand your customers' industries, opportunities and challenges. interest in customer relationships focusing on retenti...
a month ago seen See more...
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Customer Success Manager
Relx
Melbourne, VIC
Developing new relationships and being a trusted advisor to clients. Facilitate product development and identify requirements in relation to organizations ambition - navigate customer queries with relevant internal stakeholders....
a month ago seen See more...
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SMB Customer Success Manager
Darktrace
Melbourne, VIC
Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...
2 months ago seen See more...
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Customer Advocate Lead
Whitehorse City Council
Melbourne, VIC
$100,112 - $100,112 a year
Salary $100,112 per annum + 11% Superannuation. Full-time or part-time considered. Great leadership opportunity to grow your career. Excellent Customer Experience and Service Delivery. Great Organisational Culture. Innovation and...
2 months ago seen See more...
Customer Advocate Support Officer
Atlamgroup
Melbourne, VIC
$76,294 - $76,294 a year
Our council is seeking a Customer Advocate Support Officer who embodies our commitment to service excellence. This pivotal role supports the resolution of customer complaints and ensuring our community's voice is heard and acted u...
2 months ago seen See more...
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Customer Success Manager
Salesforce
Melbourne, VIC
Be the trusted point of contact for Marketing Cloud Signature customers.. Craft and implement a tailored Success Path, managing the Signature experience and customer health.. Forge strong bonds with customer IT and business leader...
2 months ago seen See more...
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Customer Success Manager
Techium Consulting Group
Melbourne, VIC
$110,000 - $130,000 a year
Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...
2 months ago seen See more...
SMB Customer Success Manager
Darktrace
Melbourne, VIC
Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...
2 months ago seen See more...
- View all Darktrace jobs - jobs in Melbourne, VIC
Customer Success Manager Lead, APAC
Upguard
Melbourne, VIC
Project management and driving success with customers around the world. Being the customers advocate internally. Building productive relationships with customers. Managing the APAC CSM team and being responsible for future hiring...
2 months ago seen See more...
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Customer Advocate Support Officer
Whitehorse City Council
Melbourne, VIC
$76,294 - $76,294 a year
Salary $76,294.15 per annum + 11% Superannuation. Full time but Part Time may be considered. Great leadership opportunity to grow your career. Supportive leaders and opportunity for professional development. Excellent Customer Exp...
2 months ago seen See more...
Customer Success Manager
Techium Consulting Group
Melbourne, VIC
Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...
2 months ago seen See more...
Customer Success Specialist - SaaS Platform
Attribute Group
Melbourne, VIC
Lead the onboarding process for new customers, ensuring a smooth transition to the platform. Build strong relationships with customers, serving as their trusted advisor and advocate. Provide proactive support and guidance to help...
2 months ago seen See more...
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Customer Success Specialist - SaaS Platform
Atlamgroup
Melbourne, VIC
This hugely successful local technology business has over 300 customers in Australia and is about to scale across the US. It is the perfect time to join a business like this, presenting the opportunity to actively impact their jou...
2 months ago seen See more...
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