Customer Success Manager jobs in Melbourne, VIC

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CUSTOMER SUCCESS MANAGER

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

CompanyBlueapache
AddressMelbourne, VIC
CategoryManagement
Salary$85,000-90,000 per year
Job typeFull-time
Date Posted just now See detail

Customer Success Manager New

Blueapache

Melbourne, VIC

$85,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

Enterprise Customer Success Manager - ANZ (Melbourne based)

Cyberark

Melbourne, VIC

Permanent

Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...

Customer Success Manager

Pointer Strategy

Melbourne, VIC

Permanent

Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...

Customer Success Manager - ANZ (Melbourne based)

Zoom

Melbourne, VIC

Permanent

What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...

Customer Success Manager

Trustpilot

Melbourne, VIC

Establish a relationship with our customers that ensures customers overall adoption and satisfaction with Trustpilot products, which will strengthen their adoption and ensure subscription renewal and reduce churn. Own the success...

Customer Success Manager

Fujifilm Business Innovation

Melbourne, VIC

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

Customer Success Manager

Swoop Aero

Melbourne, VIC

$90,000-115,000 per year

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...

Customer Success Manager

Trellix

Melbourne, VIC

You will be considered the lead customer liaison for strategic accounts Develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy, technical envir...

Customer Success Manager

Relx

Melbourne, VIC

Developing new relationships and being a trusted advisor to clients. Facilitate product development and identify requirements in relation to organizations ambition - navigate customer queries with relevant internal stakeholders....

SMB Customer Success Manager

Darktrace

Melbourne, VIC

Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...

Customer Success Manager

Salesforce

Melbourne, VIC

Be the trusted point of contact for Marketing Cloud Signature customers.. Craft and implement a tailored Success Path, managing the Signature experience and customer health.. Forge strong bonds with customer IT and business leader...

Customer Success Manager

Techium Consulting Group

Melbourne, VIC

$110,000 - $130,000 a year

Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...

SMB Customer Success Manager

Darktrace

Melbourne, VIC

Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...

Customer Success Manager Lead, APAC

Upguard

Melbourne, VIC

Project management and driving success with customers around the world. Being the customers advocate internally. Building productive relationships with customers. Managing the APAC CSM team and being responsible for future hiring...

Customer Success Manager

Techium Consulting Group

Melbourne, VIC

Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...

Enterprise Customer Success Manager

Glean Technologies, Inc.

Melbourne, VIC

Serve as the primary point of contact and trusted advisor for a select book of customers at Glean, build solid relationships, and understand their business issues to be solved by Glean. Conduct regular check-ins with customer stak...

Sr. Customer Success Manager, APAC

Lucid Software Inc.

Melbourne, VIC

Develop a deep understanding of the Lucid Suite, demonstrate how to incorporate Lucid into a customer's workflows, and how Lucid impacts business outcomes. Adopt strategies supporting customers to achieve their business objectives...

Customer Success - Customer Success Manager

Eptura

Melbourne, VIC

Who are we:Eptura is a global worktech company that provides software solutions for people, workplaces and assets to enable everyone to reach their full potential. You will identify opportunities for upselling, know when users are...

Customer Success Manager

Cision

Melbourne, VIC

Permanent

Serve as the primary point of contact for the customer during and post-implementation of the Brandwatch suite. Develop a trusted advisor relationship with customer stakeholders to drive product adoption. Educate customers on how t...

Sr. Customer Success Manager, APAC

Lucid Software

Melbourne, VIC

Permanent

Develop a deep understanding of the Lucid Suite, demonstrate how to incorporate Lucid into a customer's workflows, and how Lucid impacts business outcomes. Adopt strategies supporting customers to achieve their business objectives...

Customer Success Manager

Eptura

Melbourne, VIC

Manage a portfolio of accounts by thoroughly understanding drivers, identifying opportunities for growth, and managing risks. Help customers translate their strategic use cases into company solutions and communicate a clear ROI to...

Customer Success Manager

Brandwatch

Melbourne, VIC

. Serve as the primary point of contact for the customer during and post-implementation of the Brandwatch suite. Develop a trusted advisor relationship with customer stakeholders to drive product adoption. Educate customers on how...

Senior Customer Success Manager

Eugene Labs

Richmond, VIC

Permanent

Lead post-deal partner onboarding and ongoing management for high-value and high-potential doctors & group partnerships in Australia. Design and lead growth initiatives with our doctor & enterprise partners, working cross-function...

Customer Success & Quality Assurance Manager

Adflex Marketing

Richmond, VIC

# 1 - You must be a superstar with a can-do, team player attitude! Experience in a fundraising direct sales agency, fundraising agency and/or a direct sales agency is preferable. Strong attention to detail and process-oriented. H...

Customer Relations & Contact Centre Manager New

Atlam Group

Melbourne, VIC

Permanent

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guideb...

Customer Development Manager - Independents

Mars

Melbourne, VIC

Permanent

Youll also be an enthusiastic team player, who is keen to contribute to engagement and a positive team culture.This role is responsible for achieving profitable sales growth through creating and executing business plans for a cor...

Customer Service Manager

Fetch Recruitment

Melbourne, VIC

$80,000-85,000 per year

Sleek, modern homes that you can be proud to represent. Directors and ops team who are loyal, caring, and inspiring. Incentives and bonuses galore - get ready to be rewarded for your hard work! A fun-loving, tight-knit culture wit...

Manager Digital Customer Delivery

Melbourne Water

Docklands, VIC

Contract

Lead a consistent customer experience across core Digital Customer channels. Manage a customer digital delivery team responsible for implementing best practice digital solutions and experiences. Mange and deliver a pipeline of maj...

Customer Account Manager

Origin Energy Services Ltd

Melbourne, VIC

Competitive

Your responsibilities will include providing exceptional customer service, overseeing account administration, and ensuring compliance with contractual obligations. Join us to make a real impact and foster a culture of continuous i...

CUSTOMER SERVICE MANAGER

Dealerclean Pty Ltd

Melbourne, VIC

Minimum of 2 years of relevant work experience. Have a professional manner,Possess excellent communication and organisational skills. Be energetic and team oriented....