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SERVICE DESK MANAGER - IT SUPPORT & SERVICE DELIVERY

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

CompanyBalance Recruitment
AddressSydney, NSW
CategoryIT
Job typeFull time
Date Posted 4 weeks ago See detail

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

4 weeks ago seen See more...

IT Support Team Leader

Atlamgroup

Perth, WA

IT & Telecomms Help Desk / Support Perth Permanent / Full Time We are looking for a IT Team Leader to join a dynamic business located in Osborne Park. As the IT Services Team Leader, you will play a pivotal role in leading a small...

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Level 2 IT Support/Service Desk Engineer - Remote

Emanate Technology

Perth, WA

Previous Managed Service Environment. Excellent communication skills, both written and verbal. Previous experience providing Helpdesk/Desktop support. Experience and knowledge supporting Windows Desktop environments (Windows Deskt...

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IT Support Engineer

Atlamgroup

Brisbane, QLD

About the Organisation: Our client is an Australian owned Mining and Resources company based in West Perth. About You: We are seeking individuals who are at the top of their field and who pride themselves on their quality of work....

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IT Support Engineer ? Level 1

Atlamgroup

Perth, WA

About the RoleAs a key member of a small dynamic team and reporting to the IT Operations Manager, you will be responsible for providing essential technical assistance and exceptional customer service to end-users within the organi...

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IT Support Engineer

Mccosker Contracting

Brisbane, QLD

Experience providing IT support to end users. Experience troubleshooting common technical issues with desktops, laptops, printers, phones, tablets, and networking equipment. Knowledge of Microsoft Windows server environments. Know...

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IT Support Engineer

Cannatrek Medical

Caulfield, VIC

Provide frontline support for user and endpoint technology issues. Deliver and manage end-user hardware, software, and services. Support and manage a range of common M365 services. Support cybersecurity alert and incident...

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PRS Support Intern

Philips

Sydney, NSW

Reporting to the Technical Support Manager ANZ, you will be part of a dynamic team of technical experts for modalities such as Magnetic Resonace Imaging, Computed Tomography, Image Guided Therapy, Ultrasound and Digital X-Ray. Phi...

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IT Support Engineer

Hays Recruitment

Dee Why, NSW

This is a permanent position, located in the Northern Beaches and offers a modern on-site working environment and excellent opportunities for career development. Experience with Azure AD / Entra, Office 365 administration and trou...

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IT Support Engineer

Hays Recruitment

Cairns, QLD

Your new role Established several years ago to initially service the needs of those in the Cairns region, over time this organisation has expanded to support customers from Mackay all the way up to PNG. As part of this they are se...

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IT Support Engineer

Mobilitydesk

Sydney, NSW

$80,000 - $90,000 a year

Engage with clients and partners to propose technical solutions and address inquiries. Develop, fix, and optimize forms using SurveyJS and handle form automation. Monitor and manage AWS infrastructure, utilizing CloudWatch for log...

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IT Support officer

Efiniti Telecommunications Services

Macquarie Park, NSW

Work with external suppliers to review and recommend system and software to meet business requirements. Monitor, contribute and support the IT department; ensuring systems, methodologies and procedures are updated time to time, in...

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IT Support Analyst

Atlamgroup

Harrison, ACT

Our values caring, commitment, strengths, community, enabling. Reporting directly to the General Manager, Information and Digital Services, you will be at the forefront of ensuring smooth operations across various departments in...

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IT Support Engineer

China Unicom

Sydney, NSW

Engage directly with customers to address technical concerns, provide solutions, and facilitate the roll-out of new applications. Offer daily technical support for end user PC, Windows, and associated applications both onsite and...

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Technology (IT) Support Specialist

Ampersand Ltd

Melbourne, VIC

Provide Level 1 - Level 3 help desk support to a growing business. Be part of an Asia Pacific Technology Support team. Salary: $90,000 - $110,000 depending on experience. Deliver operational excellence and governance ensuring al...

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IT Support / Helpdesk

K Line

Port Melbourne, VIC

Install and configure computer hardware, software, networks, printers, and scanners, and IT devices. Monitor and maintain computer systems and networks. Assist in testing computer systems after changes. Provide technical support a...

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Customer IT Support/Installations

Gap Solutions

Melbourne, VIC

$65,000 - $75,000 a year

Location: MelbourneIndustry: Information & Communication TechnologyPosition: IT Support & InstallationsAbout Us:About the Role:Reporting directly to the Operations Manager/Technical Services Manager, the Customer IT Support/Instal...

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IT Support Coordinator

M.j. Bale

Alexandria, NSW

Primary IT Support for Retail Store Network (Level 1 / Level 2). Primary IT Support for Office Staff (Level 1 / Level 2). Escalate issues to Service Desk Manager, other IT Team Members, Support Office staff and suppliers/vendors a...

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IT Support Engineer – Level 1

Liebherr

Redcliffe, WA

Provide IT support services, Level 1 tickets. Collaborate with other IT teams (e.g., Level 2/3 support, infrastructure, and security) to escalate and resolve complex issues. Installand configurecomputer hardware, software, syste...

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IT Support (Field Technician)

Atlamgroup

Melbourne, VIC

Provide. Be the. Provide 1st and 2nd level support, troubleshooting and resolution to our clients. Configure and deploy IT equipment (PCs, Tablets, Phones, Networking equipment etc.). Perform physical PC repairs/hardware replaceme...

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IT Support Officer

Northern Health Vic

Whittlesea, VIC

Excellent customer focus and keen attention to detail over the phone and in person. Understanding of Active Directory and Exchange administration, computer hardware, Microsoft operating systems, Microsoft Office applications. Expe...

4 weeks ago seen See more...

IT Support Technician Level 1

Apcd

Dandenong, VIC

Experience in providing ICT end user support through a variety of channels including telephone, remote desktop and face-to-face,. Applying a logical, methodical, analytical approach to identify and resolve software, hardware and n...

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IT Support Agent

Etex Australia

Hazelmere, WA

Flexible / Hybrid working model. Yearly salary reviews. EAP services for you and your family. Reward and recognition program. Paid Parental Leave for you and your partner. Fully supported training provided. Great culture, support...

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IT Support Engineer

Paxus

Brisbane, QLD

This role is fully office based and will not suit anyone looking for remote opportunities. This contract will initially run until June 2025 with a strong view for extension. Demonstrated ability providing support across L1 to L3 s...

4 weeks ago seen See more...

IT Support Trainee

Central Coast Group Training

Wyong, NSW

Willingness to learn. Driver's licence & own vehicle. Interest & passion in the IT industry is essential. Experience preferred but not essential. Ability to work in a fast paced environment. Ability to work independently and...

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IT Support Officer

Hays Recruitment

Sydney, NSW

To be a fit for this role you will have minimum 2 years recent experience in a Level 1. Provide support to Windows environment. Strong experience with MFA support. Strong AV (audiovisual support). Strong audio and video support...

4 weeks ago seen See more...

IT Support Technician

Red Bull

Alexandria, NSW

Ensures professional end-user IT onboarding (leveraging and contributing global standards). Organizes/provides day-to-day IT support by diagnosing and troubleshooting hardware and software issues, ensuring timely and effective res...

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IT Support Technician

The Cordina Group

Girraween, NSW

Permanent role. Fulltime hours. Based in Girraween with onsite parking. Be thefirst point of contactfor any IT-related inquiries, incidents, and requests across all locations. Troubleshoot and maintain critical production sys...

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IT Support Technician

Red Bull

Sydney, NSW

IT TECHNICAL SUPPORT AND COLLABORATIONYou will ensure professional end-user IT onboarding (leveraging and contributing global standards), Organise and provide day-to-day IT support by diagnosing and troubleshooting hardware and so...

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IT Support Specialist

Oui Recruitment

Perth, WA

$80,000 - $95,000 a year

Flexibility (4-day working week). Personalised culture to keep employees happy and engaged. Management has an open-door policy. They want to hear all types of feedback. Learning culture and ongoing career development. Employee rec...

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