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SERVICE DESK OFFICER

Provide technical support to resolve IT-related incidents. Ensure all incidents and service requests are acknowledged and resolved within SLA timeframes. Document all incidents and service requests with clear details. Utilise inve...

CompanyData#3
AddressToowoomba, QLD
CategoryIT
Job typeContract, Casual/Temporary
Date Posted 4 weeks ago See detail

Service Desk Officer

Data#3

Toowoomba, QLD

Provide technical support to resolve IT-related incidents. Ensure all incidents and service requests are acknowledged and resolved within SLA timeframes. Document all incidents and service requests with clear details. Utilise inve...

Service Desk Officer

Synergy Placements

Brisbane, QLD

Experience providing excellent customer service to a diverse client base QLD government experience an added benefit. Experience with Ivanti Service Manager Service Desk software (or similar). Experience with Amazon Connect call...

ICT Service Desk Support Officer

Bulla Dairy Foods

Geelong, VIC

Record and respond to all incoming helpdesk requests as per ITIL/ITSM framework.. Support Office 365 including exchange online, Teams, Intune, and Defender.. Support Azure Environment. Identity and access management and conducti...

Service Desk Officer

Moreton Bay Regional Council

Strathpine, QLD

$83,879 per year

Permanent Full Time. $83,879pa + super (up to 12%) + leave loading. 72.5 hour fortnight. Hybrid, flexible working environment, including some work from home days. Location: Strathpine. Routinely provision new IT services and equip...

Senior Service Desk Officer

Trc Group

Sydney, NSW

$75 - $80 an hour

Provide ICT support to end users and procure ICT hardware and software based on business requirements. This includes liaising with the business, researching available products, testing the products, assisting the Manager IT Servic...

Senior it service desk officer

Workforce Australia For Individuals

Sydney, NSW

You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....

Senior IT service Desk Officer

Hays Recruitment

Sydney, NSW

Build and maintain key relationships with users, technical staff and stakeholders to determine and resolve issues. Proven experience providing level 2- Level 3 IT support, facilitating the resolution of escalated issues, promoting...

ICT Service Desk Officer

Sheldon College

Sheldon, QLD

$65,000 – $75,000 per year

Industry leading remuneration;. Salary packaging;. Employee Assistance Program (EAP);. On-Site Early Learning Centre plus Prep - 12 College with employee fee discounts;. Support for career progression and a strong focus on pro...

Service Desk Officer

Australian Red Cross

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...

IT Service Desk Officer

Professional Search Group

South Perth, WA

Immediate 8-week contract. High chance of extension or going permanent. Work close to home southern suburbs location. Log and prioritise support tickets as well as resolve Level 1 and 2 ICT issues. Understand problems and take o...

Service Desk Officer

Data#3

Brisbane, QLD

Provide timely technical support via phone calls, in-person visits, or email tickets. Conduct remote technical assistance and resolve problems with desktop hardware and software. Assist users with inquiries regarding software or h...

Senior Service Desk Officer & Service Desk Officer (2 roles)

Enterprise It Resources

Sydney, NSW

$52 - $88 an hour

Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and liaising with vendors. Provide coaching and training to...

Service Desk Officer

Sa Health

Adelaide, SA

$66,590 - $70,968 a year

Department for Health and Wellbeing Digital Health SA Technology and Infrastructure. Salary: $66,590 to $70,968 ASO3 Full Time / Ongoing appointment. The Service Desk Officer is responsible to a Service Desk Manager, for t...

IT Service Desk Officer | Hybrid Work from Home Role

Precision It

North Sydney, NSW

Office 365. Cloud services. Networking. Security & Firewalls. Strong written and verbal communication skills with high-level attention to detail. Customer-focused ensuring client confidence in the support team and the business. Ab...

Service Desk Officer - Level 1

Atlamgroup

Sydney, NSW

super $40 - $43 p/h Super 6 Month Contract Sydney CBD About the CompanyThis NSW Government Agency is dedicated to delivering trusted and independent systems, processes, oversight, and engagement that support the community in New...

ICT Service Desk Officer

Sheldon College

Sheldon, QLD

$65,000 - $75,000 a year

Industry leading remuneration;. Salary packaging;. Employee Assistance Program (EAP);. On-Site Early Learning Centre plus Prep - 12 College with employee fee discounts;. Support for career progression and a strong focus on pro...

IT Service Desk Officer

Capital Talent Consulting

Maroochydore, QLD

$38 - $38 an hour

Great opportunity with leading Sunshine Coast employer. Part-time (36.5 hrs per fortnight). Potential to go to permanent. Start ASAP. Sunshine Coast based - Maroochydore. Provide front-line customer service, support and adviceinc...

Senior IT service Desk Officer

Hays | Technology

Sydney, NSW

Attractive Hourly Rates

You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....

Service Desk Officer

Data#3 People Solutions

Brisbane, QLD

Contract till 30 June 2024 | Immediate Start

Provide timely technical support via phone calls, in-person visits, or email tickets. Conduct remote technical assistance and resolve problems with desktop hardware and software. Assist users with inquiries regarding software or h...

IT Service Desk Officer

Capital Talent Consulting Pty Ltd

Maroochydore, QLD

$38.11 per hour plus super

Great opportunity with leading Sunshine Coast employer. Part-time (36.5 hrs per fortnight). Potential to go to permanent. Start ASAP. Sunshine Coast based - Maroochydore. Provide front-line customer service, support and adviceinc...

Senior Service Desk Officer & Service Desk Officer (2 roles)

Enterprise It Resources

Sydney, NSW

Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and liaising with vendors. Provide coaching and training to...

Service Desk Officer

Modis

Brisbane, QLD

Demonstrated track record of delivering exceptional customer service to a diverse clientele. Proficiency with Service Desk software (or equivalent platforms). Familiarity with call management software (or similar systems). Backgro...

Service Desk Officer

Queensland Government

Brisbane, QLD

Resolve business-as-usual requests and incidents assigned to the ICT Service Desk. Tasks are managed based on defined SLAs and following ITIL processes. Provide face to face support to staff within the organisation, and consistent...

Senior Service Desk Officer - Level 3

Ashdown Consulting

Sydney, NSW

$75 - $79 p/h + Super. 6 Month Contract. Sydney CBD. Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and lia...

Service Desk Officer (Night)

Redwolf Rosch

Adelaide, SA

Immediate Start Contract until 31/12/2024 with extension. Generous Hourly Rate + Penalty Rates. Adelaide CBD Location. Demonstrated experience in a leadership or supervisory role within a Service Desk or technical support environm...

Senior Service Desk Officer

Western Australia Government

Bunbury, WA

wachs employee private health fund benefits flyer.pdf. wachs pre-employment health assessment policy.pdf. 11% employer contributed superannuation into a fund of your choice. For further information click here. Access to generous s...

Service Desk Officer - Level 1

Ashdown People

Sydney, NSW

$40.00-43.00 per hour

Provide support for end-user device hardware, printers, desktops, laptops, and more. Utilize a ticketing system to log and respond to Service Desk queries promptly. Provide first and second-level Windows software support and troub...

Senior Service Desk Officer - Level 3

Ashdown People

Sydney, NSW

$75.00-80.00 per hour

Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and liaising with vendors. Provide coaching and training to...

IT Service Desk Officer

Professional Search Group

Perth, WA

Permanent

Immediate 8-week contract. High chance of extension or going permanent. Work close to home - southern suburbs location. Log and prioritise support tickets as well as resolve Level 1 and 2 ICT issues. Understand problems and take o...

Senior Service Desk Officer

Government Of Western Australia

Bunbury, WA

$89,911-96,794 per year

11% employer contributed superannuation into a fund of your choice. For further information. Professional Development Opportunities and Study Leave/assistance. Flexible working arrangements. Flexible leave arrangements. Other prof...