Account Manager

Who we are?

JDE Peet’s is the world's leading pure-play coffee and tea company, serving approximately 4,200 cups of coffee or tea per second, and is headquartered in the Netherlands. For more than 265 years, we’ve been inspired by the belief that it’s amazing what can happen over a cup of coffee. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands including Australian favourites such as Moccona, L’OR, Harris, Campos, Piazza D’Oro, Espresso di Manfredi, Pickwick and more. In 2022, JDE Peet’s generated total sales of 13.5 billion AUD and employed a global workforce of more than 20,000 employees.

What’s it like to work at JDE Peet’s?

We offer our people a range of learning and development programs to support their personal growth and we believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. We care about our environment and have a sustainability program in place called Common Grounds which focuses on Responsible Sourcing, Minimised Footprint and Connected People. We’re striving to use 100% responsibly sourced coffee and green packaging and achieve gender balance in management by 2025 while reducing our emissions.

Apply to unleash a cup of amazing for your career. Unleash your possibility!

Find out more at  https://careers-au.jacobsdouweegberts.com/

We are looking for an Account Manager (or Sales Specialist, as we call internally) in our Professional (out of home) business in the Brisbane metropolitan area. You will spend majority of your time hunting for new accounts primarily in the Clubs & Leisure segments whilst also maintaining a territory of existing customer accounts in Hotels, Healthcare and Cafe’ segments. Brand tools at your disposal include Piazza D'oro, Espresso di Manfredi, L’OR, Pickwick and Moccona as well as other well-known brands to help you drive sales.

You will join an experienced and supportive team who can help you gain valuable experience in the coffee industry.  Your time will be focused on the road hunting for new customers and managing current customers and one day will be spent in the Murarrie, Brisbane office with your team, where you’ll get to complete admin work, and share wins and learnings from the week with your team members.

Do you thrive when networking, hunting, and maintaining relationships with many different accounts while travelling Brisbane, and enjoy working in a great team? Then this might be the role for you!

In this role, you will take total ownership of your territory and:  

• Hunt to convert and grow new accounts across your dedicated segments in the Brisbane.
• Manage an existing direct customer base of approx. 50 accounts.
• Drive incremental revenue and profit by identifying growth opportunities with existing customers.
• Work cohesively with varied stakeholders (internal and external) to ensure transparent communication and accountability! 
• Take ownership of account management, financial analysis, decision-making and identifying opportunities for new business development, knowing you have the support of a great team behind you
• Set your call cycle and be routine and process-focused with a degree of flexibility.  

For this role as Account Manager, we’re looking for someone who has the following skills and experience:

• Strong sales experience, ideally with selling to customers such as Cafes, Hotels, Healthcare & Clubs etc. 
• Experience working in the coffee industry is an advantage.
• A passion for coffee with the ability to engage new and existing customers in a highly professional manner (experience working in coffee is a plus)
• Be comfortable working autonomously while on the road seeing customers and as a team.
• You’re a proactive go-getter and excited to explore our commercial opportunities in Brisbane metro
• Preferably you have experience working with a CRM system
• Proficiency in PowerPoint and Excel
• A driver’s license and valid long-term AU work rights

Perks

What’s in it for you?

• Competitive salary with contributions to your super and a bonus opportunity
• A full-time permanent contract
• Support, training, and an extensive onboarding program
• Summertime hours: finish at 3 PM on Fridays during the daylight-saving months
• A tool of trade in the form of a car with a petrol card
• Delicious coffee and tea on-site and quarterly free staff orders of your favourite coffee and tea brands
• Career development opportunities
• Opportunity to purchase up to 10 days of additional Annual Leave per year
• Experienced and enthusiastic team

If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise). Short cover letters (in the Message section) outlining your motivation to join JDE Peet’s in this role are greatly appreciated. If you have any questions you'd like to ask before applying, feel free to send an e-mail to Shirley Kim (***********@JDEcoffee.com) Note: no applications are handled via e-mail.

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect, and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.