Accounts Receivable Officer

Make a meaningful difference with us

As a Accounts Receivable Officer, you will ensure that all billings are in accordance with relevant legislation, including account reconciliations and resolution of discrepancies.

Please note, this is a 12-month contract opportunity based in our Caboolture offices. This role will be full time hours with flexible working arrangements.

Your part in our UnitingCare team

• Prepare and process journals for billing and adjustments and required journals and reconciliation for monthly completion of Direct Debits and statements.
• Prepare and forward customer correspondence and prepare and process refunds.
• Maintain communication lines with key stakeholders.
• Action email enquiries, answer and assign wrap codes to phone enquiries and perform administrative functions.
• Ensure work instructions, procedure manuals, working forms and templates are regularly updated and maintained.
• Complete month end processing and reporting as required 
• Maintain accurate client records including account reconciliations and resolution of discrepancies.
• Process data entry required for production of client invoices and statements
• Identify irregularities in data, investigate and bring to the attention of the Team Lead.
• Provide feedback on transactions that have been incorrectly processed or missing and need to be considered for accrual for month end close completeness. 
• Process, track and refund Accommodation Bonds and Deposits.
• Process resident departures, prepare probate request and refund request letters for resident representatives.
• Generate Bond/RAD invoices to offset payments and prepare solicitor letters.
• Update treasury on BOND/RAD cashflow and report refund actuals to ensure stable cashflow. 
• Produce and maintain all records, statements and letters for BONDS, RADS and RACs.
• Process hardship approvals from DoHS
• Review Medicare claims and process in Medical Portal.
• Prepare, review and make required adjustments to Medicare subsidy & reconciliation, journals and absence register.
• Process necessary Dynamics AX9 adjustments for Medicare and ACFI.
• Undertake all relevant reporting requirements

What makes a difference for us?

• Relevant and demonstrable work experience in a similar or comparable role eg, Accounts Receivable, journal preparation, bank reconciliation and bookkeeping.
• High level of general ICT competency, advanced excel and word with demonstrated ability to quickly learn new operational systems and processes.
• High level of stakeholder engagement capability with ability to articulate the issue and collaboratively find a solution.
• Demonstrated ability to process information and problem solve to reach a defined and quality outcome with exceptional attention to detail.
• Immaculate record keeping skills with the ability to provide a high standard of financial reporting.
• Exemplify good communication skill and ability to communicate professionally with others both verbally and in writing
• Display problem-solving skill even under stressful conditions and deadline
• Able to manage own time and that of others effectively 
• Ability to satisfy the relevant probity checks required by legislation or policies
• Demonstrated working experience in the use of Microsoft Dynamics AX12 (PeoplePoint) or SAP

What makes a difference for you? 

The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years.

• Flexible work arrangements to support work-life balance
• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
• Career development opportunities to challenge yourself, grow and make a meaningful difference
   

Diversity & Inclusion 

Our approach is simple –everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. 

Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, 

UnitingCare as part of our commitment to reconciliation and building long term employment opportunities for First Nations peoples, would strongly encourage Aboriginal and Torres Strait Islander applicants for this position. You can learn more about UnitingCare's Reconciliation Action Plan here.

Safe workplace 

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.