Address The Northern Private is a brand-new Ramsay Hospital highlighting the best of patient care and digital transformation.
The Role
We have an exciting and highly rewarding opportunity for an experienced hospital administrator to join us on a full-time basis.
At the heart of the department, the Administration staff play a crucial role. As the initial point of contact for patients and families on our Medical Ward, you will set the tone for a welcoming and supportive experience.
Key Accountabilities
Managing incoming and outgoing calls to the ward
Provide timely and accurate information to queries by patients, visitors and other staff and departments
Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients
Compilation and management of patient admission papers and clinical notes
What you’ll bring
To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward. Your ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role.
You will also demonstrate:
Computer literacy including Microsoft Office suite of programs
Experience either in a medical administration setting or a patient-facing role.
Experience with Patient Management Systems will be highly regarded.
Strong communication and interpersonal skills
Comfortable working in and communication with a multidisciplinary team
Remuneration
An hourly rate of $28.75 + superannuation, based on experience level and qualifications. Exclusive of penalties and allowances.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
About Us
Northern Private Hospital will be a premier, state of the art facility. Located in the Riverlee New Epping precinct, 18km north of Melbourne’s CBD, the hospital will open in early 2024.
Northern Private Hospital will ensure the growing and diverse community can access high quality private health care, it will support the busy co-located public health system, and provide Specialists and healthcare professionals new opportunities in an expanding market.
The hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of ‘People Caring for People’ since 1972.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Requirements
All applications must be lodged online.
Must be vaccinated against Covid-19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
Must provide a National Police check conducted within the previous 12 months.
According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
Enquiries are welcome! Please contact Gary Cairns via CairnsG@ramsayhealth.com.au
Applications close: Saturday the 17th of February 2024
