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Form of work
Salary- $35 per hour + Superannuation
- Work within a fantastic, friendly, and collaborative team on a variety of administration and member focused tasks!
- An ongoing temporary contract – ideal for a temp to perm transition or long contract!
What makes this company unique?
As a premier membership and peak body association in the health industry, this company takes pride in delivering unparalleled representation to both their longstanding members and the broader community. Having partnered with this company for their recruitment needs for the past five years, we can hand on heart say this business is home to some of the friendliest, most welcoming, and supportive people. Joining the membership team, situated in a recently renovated office in North Sydney, you will be led by a fantastic manager who will oversee all training and provide ongoing support throughout this role. Although a temporary ongoing contract, they are looking to expand their team further – should you have full working rights, this is a great temp to perm opportunity!
What is unique about you?
As a seasoned Administrator transitioning into this member-focused role, you'll occupy a central position that requires a balanced blend of meticulous administrative skill and outstanding interpersonal and communication skills. Collaborating closely with established members, professionals, and the broader medical community, you'll serve as an essential contact point, guaranteeing smooth communication and support over email and phone communication. Your responsibilities will span from adeptly managing memberships, facilitating interactions, and escalating to other teams. Given the seasonal fluctuations in the membership life cycle, your duties will encompass a diverse array of tasks, encompassing customer service, financial administration, and coordination responsibilities, offering you a multifaceted and rewarding role within a great team!
A snapshot of your role….
- Take escalated calls from members and enquiries from the front office team, triaging, and actioning where possible and maintaining all correspondence via the database
- During renewal periods, partner with the finance team to share communications to members, issuing payment requests and overseeing the membership payment cycle
- Manage all new member onboarding and ensure compliance checks and documents are allocated to the CRM
- Contribute to broader business initiatives, including aiding learning and development events, providing admin support to recruitment drives, and supporting community projects planning
- Work in collaboration with the Membership Engagement Manager and assist fellow membership team colleagues when required for overflow work
This role will not be available for long! Apply now!
How to apply
Click Apply, email your resume in Word format to ***********@est10.com.au or call (02) 9002 0***. We will be in touch with shortlisted applicants.
We believe in seeing everyone’s unique potential and would love to hear from you!
As Sydney’s leading boutique recruiter (and we like to think Sydney’s favourite recruiter!) specialising in administration and office support recruitment. We recruit Executive and Personal Assistants, EAs at C-Suite, Team Assistants, Receptionists, Office Managers, Legal Assistants and more for temporary, contract and permanent positions. By applying for this job, you have the opportunity to secure this role or any of our other fantastic roles! You will also have access to all our free exclusive EST10 Masterclasses and blogs!
