About us
Acacia Podiatry and Acacia Speech Pathology has been established over the past 3 years to provide high quality allied health care in the Darwin and Palmerston area. Our focus of providing modern and highly professional podiatry care to all ages, and speech and language assessment and therapy for children in a friendly and inviting clinical setting, aims to be a rewarding service for all clients. We are looking for a new team member as the next step in our business growth, providing a very friendly and valued environment for all staff.
Qualifications & experience
- ESSENTIAL SKILLS & EXPERIENCE
- A professional and friendly manner, with the ability to communicate well and develop a strong professional relationship with clients to ensure smooth business operations.
- Work collaboratively and harmoniously with others.
- Excellent verbal and written communication.
- Competency and efficiency using computers and mobile devices, with proficiency using Microsoft Office other email applications, with the ability to learn new applications, including practice management software.
- Time management and organizational skills to allow completion and prioritisation of reception duties and administration tasks.
- Compulsory possession of a valid Ochre Card and police check.
- DESIRABLE SKILLS & EXPERIENCE - Experience in health administration - Demonstrated trusted experience in handling cash and electronic transactions - Past sales experience
Tasks & responsibilities
- Coordinate and carry out all office administration to a high standard including:
- Professional reception duties such as greeting clients, being responsive to their needs, and helping to coordinate smooth client flow
- Delightful phone, email and written communication with clients, staff and other parties that correspond with the business such as referrers and associated businesses.
- Routine tasks such as data entry, diary management, patient bookings and billings, with a strong attention to detail.
- Financial tasks including the handling of cash and entry / balancing of electronic transactions.
- Reconciliation of daily, weekly and monthly electronic and physical transactions. Reconciliation of accounts for third party payments, including sending invoices and receiving payments, and following up debtors.
- Producing financial reports and client reports to identify unsettled accounts and to manage correspondence with third parties.
- Supporting client file organisation, such as storing and tracking referrals and entering / attaching patient health information (e.g. medical results).