Administration Officer

Danix is a family-owned transportation company that provides storage and logistics management solutions. Our team is committed to providing reliable and efficient services to our clients.

The successful candidate will be available Monday - Friday between 7:30am to 5:00pm, with flexibility based on a 25-32 hour week, with potential to develop into a full time permanent role. Must have prior experience in a similar fast paced environment and a working knowledge of administrative and transport/3PL practices. You will need to effectively apply these skills and demonstrate a firm understanding of data entry techniques and general clerical duties and will need to show dedication and commitment to the role.

Primary Roles and Responsibilities:

• Provide a superior customer service experience with a positive attitude.
• High level administrative skills.
• Answer and screen telephone calls for all staff members and take messages when appropriate.
• Have sound understanding of transport and warehouse bookings and planning.
• Ensure that requests for assistance are directed to the appropriate staff member in a timely manner.
• Perform general typing and administrative assignments, including data entry, as and when required.
• Maintain a good working relationship with the management and team.
• Handle initial customer inquiries and complaints before passing on further.
• Communicate effectively and courteously with all employees and external customers.
• Any other duty as reasonably directed.

To be successful you will need to demonstrate:

• Working knowledge of data and administrative practices and procedures.
• Ability to effectively apply clerical practices and procedures.
• Adaptable and a quick learner.
• Strong knowledge of MS Office programs.
• TMS experience an advantage.
• SAP experience an advantage.
• Ability to work independently and unsupervised.
• Calendar management and scheduling experience
• Be a proactive team member with a dynamic and committed work ethic.