Administration Officer

This is an Administration Officer role like no other. We are looking for someone that wants to immerse themselves into the world of finance. In this role, you will grow, learn and experience all aspects of equipment finance. It will encourage you to develop your professional skills toolbox, bring fresh ideas and inspire innovative thinking.  You will be given the opportunity to work as part of a team that genuinely enjoy what they do, believe in their purpose and are crazy dedicated to delivering next level service to our clients.

• We’re a quality output-driven team: As a human-centred, national broking firm you will work alongside a supportive and diverse team of colleagues. 
• We’re a fast-growing firm: You’ll play a pivotal role in shaping client outcomes and will have the scope to own projects.
• We will help you grow and develop your skills: As a market leader, we are eager to offer a clear career pathway and continuous professional development opportunities for a long-term career in finance. We believe in nurturing talent and promoting from within our team.
• We value our people: We are a positive and output-driven team who value initiative.  But we can’t do anything without our people. So, we appreciate them.  You can expect to have lots of fun social opportunities, where we get to know each other better.  

This is your opportunity to play a central role in being a part of our journey. This position is responsible for assisting the equipment finance brokers with servicing our existing and potential client base. The role will rely heavily on the ability to work closely with colleagues.

Pivoting from task to task in our impressively designed office, the following are the core responsibilities you'll own as an Administration Officer:

• Preparation, lodgment, and settlement of customer loans while maintaining compliance with relevant laws, regulations and internal policies.
• Liasing with all stakeholders to achieve desired outcomes for all parties whilst building rapport.
• Provide support to and working closely with other organisational departments and maintaining associated CRMs.
• Identifying, creating and implementing goal specific projects.
• Working with peers to assess, problem solve and optimize the client journey and amplify client engagement.
• “After sales” service and on-going client assistance.

Here are some critical attributes that will contribute to your success:

1. Connector: You're a people person who understands the power of communication, both written and verbal. You excel at helping others and thrive in social settings.
2. Passionate: You are focused, dedicated, and take pride in your work. You always take initiative and strive for excellence and give your best effort.
3. Curious Learner: You are eager to learn and not afraid to ask questions. You enjoy acquiring new skills and knowledge.
4. Customer-oriented: You listen to customers attentively and tailor your responses and exceed their service expectations.
5. Collaborator: You are a team player who is always willing to help but can also work autonomously. Your positive attitude and willingness to contribute make you a valuable asset.
6. Driven: You are ambitious and motivated to succeed. You are always looking for ways to improve and develop your skills.
7. Meticulous Attention to Detail: You have a keen eye for detail and can work accurately and efficiently even under pressure.

1. Minimum of 2 years' experience in a fast-paced small to medium office environment.
2. Proficiency in Microsoft Suite and Outlook is critical to your success.
3. Certificate or Diploma in Business Administration (highly regarded but not essential).
4. Strong confidence in customer service with a focus on client outcomes.
5. Bonus points if you understand the finance industry.

This is an exciting opportunity to join a prestigious organisation where innovation meets strategy. In return we offer a creative and progressive culture, on-going training and development and generous remuneration.  We support our team members and look to provide a career path, through opportunities for mentoring and career progression.  Also, our award-winning office/premises (yes it actually won a Master Builders Award!) is an environment you will struggle to beat.

Established in 1984, PMG Finance is a respected and successful provider of custom financial services, specialising in Equipment Finance. We offer finance solutions to businesses of all sizes with a focus on an exceptional customer journey.  We genuinely want to be a part of our client’s business success story. We are not a “coat and tie” establishment, but a relaxed team of professionals built on our values of respect, clarity, trust, and inspiration, we cultivate an environment of professionalism and inclusivity.

If this exciting opportunity interests you, we would love to hear from YOU! 

Send your CV and a covering letter directly addressing the points in what would delight us. Also tell us what value you can bring to the team and what you believe your strengths are.  Then hold tight for the shortlisting.

We're moving quickly with interviews and recruitment for the right candidate, so don't wait too long to join us!