Administration Officer

Rewarding role in strong Admin Team

A position is available for an Administration officer to join our busy team, supporting a team of valuers across northern Victoria. If you enjoy being busy in a professional and supportive environment, and you can multi-task to meet timelines and customer expectations, get in touch! The role Is permanent full-time, and based in our Shepparton office, offering great working conditions, and competitive remuneration commensurate with skills and experience.

Key Responsibilities (not limited to) include:

• Registration of new valuation instructions and quotation requests using Opteon Systems;
• Complete property searches, input data entry, research previous files, check client and fee requirements and ensure all required documentation is requested and provided;
• Arrange inspection appointments for our valuers by contacting property owners, tenants and real estate agents within the client milestones and organisational best practice, and providing updates to clients in a timely manner through phone, email or Opteon job management systems
• Providing high quality support including monitoring and administrating of the central inbox and action emails and quotations in line with customer milestones 
• Providing general office coordination such as answering incoming calls, managing customer enquiries and file management.

To be successful in this role, you will ideally meet the following criteria:

• Strong customer service skills.
• A positive attitude, ability to multitask and a desire to work in a fast-paced environment
• Ability to adapt to new processes and procedures
• Mature minded, passionate about being organised, and efficient and self-motivated
• Proficient with MS Office (Word, Excel, Outlook), with the ability to learn new software programs
• Experience utilising systems for data entry purposes
• Strong written and verbal communication skills – tactful, precise and honest
• Strong work ethic and focus on developing solutions when faced with problems
• Team player, willing to help others to achieve results
• Ability to work independently and keep to deadlines.
• Detail oriented and highly organised.

Interested? Please contact our Managing Director David McKenzie in confidence.