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Form of work
SalaryJoin a great team that prides itself on delivering outstanding customer service to our expanding customer base on the Gold Coast.
You will have the ability to learn quickly and demonstrate a willingness to undertake any task at hand. Have excellent problem solving and time management, plus demonstrated high level customer service skills.
We are an essential services industry, offering stability to employees and reliability to our customers.
This position is permanent, full-time Monday to Friday.
Duties
- Manage and efficiently action inbound customer calls and enquiries
- Provide professional customer service to both internal and external customers
- Ability to prioritise and perform duties in a fast paced and varied role
- General administration support to various stakeholders
- Data entry
- High volume customer interaction – phone and email
- Manage incoming and outgoing correspondence ensuring timely responses and appropriate resolution
- Facilitate flow of information between customer, sales, operations, administration and management
- Able to multi-task and demonstrate an enthusiasm and determination to perform duties in a fast paced and varied role
- Other duties as requested
About you:
- Administration experience is essential
- Experience in a similar role – including high-volume customer support
- Experience in the transport, logistics or service industry – preferred but not essential
- Excellent data entry skills and an eye for detail
- Able to work well within a team and autonomously
- Be dedicated and reliable; we are an essential service industry
- A commitment to achieving customer service of the highest standard
For you:
- The stability of working in an essential services industry
- Full-time, permanent role
- Monday to Friday - no weekend work
- Onsite parking
- Introductory and ongoing training
- Opportunity for career growth and development
- Salary sacrificing, retail discounts, banking and health fund deals
Interested applicants should APPLY NOW
