Address About the Role
Whether you're kicking off your career or looking to take the next big step, we offer opportunities for our team to start something BIG (along with some seriously good perks).
We are seeking highly motivated and experienced Administrator to join our expanding team in Townsville. This is a Permanent, Monday to Friday role working 38 hours per week!
As an Administrator, you will:
Provide support to the operation specifically related to department and customer communication, collect customers and service order expediting to meet the company expectations and ensure customer satisfaction
Ensure customer expectations and quality service standards are understood and delivered within agreed timeframes
Ensure quality safety procedures and quality practices are implemented and applied
Proactively contact collect order customers parts have been set to delivered status
Ensure customer collect orders are monitored and collected within a reasonable timeframe
Work with service to expedite all machine breakdown parts requests Order entry processing
Process the Supply Chain Department credits
Monitor cash sale invoices and refunds
Perform administrative duties as assigned by the Administration Team Leader
Why Hastings Deering?
At Hastings Deering our people are our heart-it's as simple as that.
When you start something big with Hastings Deering, you'll have access to:
Opportunities for training, mentorship, and career development specific to your role.
Competitive remuneration package and annual salary reviews
Employee discounts, rewards, and incentive programs.
Income protection insurance
Work life balance through flexible working arrangements.
Dedicated programs and utilities to support your physical, mental, and financial health, such as our EAP, free health checks, and discounted private health insurance.
Opportunities for training, mentorship, and career development specific to your role.
A supportive, diverse, and inclusive team spread across Australia and internationally.
Ask us about our employee bonus payments. Earn up to $750 per quarter!
About You
A successful teammate will have the following:
Minimum 1 year experience in a similar administrative role
Excellent computer knowledge, working with Microsoft Office, systems and data bases
Knowledge of systems such as AX/SIS an advantage but not a necessity
Previous exposure to mining/heavy equipment industries and knowledge of products and services is highly desirable
Proven stakeholder and customer engagement with a high degree of confidentiality, professionalism and confidence
Certification in Office/Business Administration is desirable
To Apply: Hit the 'Apply Now' button
Enquiries: Please call 1300 071 618
Contact Person: Sophie Lougheed, Talent Acquisition Partner FNQ
About Hastings Deering
Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine. We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.
Terms and Conditions are applicable to all 'New Employee Attraction incentives'
