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Form of workWe are looking for a Business Development Representative for our client that is a Freight Forwarding company in Melbourne. As a BD Representative, your core responsibilities are selling the company's Freight Forwarding, Air, Ocean, Customs Brokerage & 3PL services, and associated products in the VIC market focusing on new business opportunities.
To be successful in this role, you should have previous experience working as a BD or Sales looking after new to existing clients with Freight Forwarding/logistics industry experience. You will use your communication skills to cultivate strong relationships with clients, from first contact until you close the deal. This would be a great opportunity for someone who wants to gain as a Business Development activity at entry level to intermediate level. If you are motivated and results-driven, and enjoy working in a team environment, please apply now.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers' needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involve in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies' policies and procedures
Requirements and skills
- Proven working experience in retail sales
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Track record of over-achieving sales quota
- Solid communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident, and engaging personality
- Basic administration skills
- High school degree
Other Key Responsibilities:
- Manage the sales process through the sales pipeline, to achieve the best outcomes possible for the company in terms of gained business
- Establish and maintain a meaningful target account portfolio, achieve targets, and share outcomes with management
- Maintain close contact with current key customers, to achieve business growth goals and objectives
- Provide regular and timely updates on activities to management
- Ensure timely, attentive, and appropriate communication with internal and external customers, and ensure effective resolution of service issues
About You:
- Strong communication skills
- Excellent customer service ethic
- Mins of 2 years of sales experience in Freight forwarding/logistics industry
- Ability to work effectively within, and contribute to a team environment
- Positive attitude
- Full work rights in Australia
- KPI is calculated as a new business client (Export) 40%, existing clients 50%, and 3PL 10%.
At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email ***********@hoban.com.au or visit hoban.com.au/adjustments.
