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Form of workJob Title: Cafe Manager
Position: Cafe Manager
Cafe Name: Willim McKinnon
Job Type: Full-time
Responsibilities:
- Take full responsibility for the day-to-day operations, ensuring smooth functioning and high-quality service delivery.
- Manage a team of baristas, kitchen staff, and front-of-house personnel, fostering a positive work environment and providing ongoing training and support.
- Develop and implement operational procedures to optimise efficiency, maintain cleanliness, and uphold health and safety standards.
- Oversee inventory management, including ordering supplies, monitoring stock levels, and minimising waste.
- Maintain exceptional customer service standards, addressing customer inquiries, feedback, and concerns promptly and professionally.
- Stay updated on industry trends, market conditions, and customer preferences to continuously improve offerings and enhance the cafe's competitive position.
Qualifications:
- Previous experience in a supervisory or management role within the hospitality industry, preferably in a cafe or restaurant setting.
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Excellent interpersonal and communication skills, with a focus on providing exceptional customer service.
- Proven ability to multitask, prioritise tasks effectively, and adapt to changing priorities in a fast-paced environment.
- Solid understanding of cafe operations, including food and beverage preparation, equipment maintenance, and health and safety regulations.
- Passion for coffee, food, and creating memorable dining experiences for customers.
- Flexibility to work varied shifts, including evenings, weekends, and holidays, as needed.
How to Apply: If you're passionate about coffee, committed to excellence, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you're the ideal candidate for the Cafe Manager position at Willim McKinnon Café. We look forward to reviewing your application!
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- Sunday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
