Co.As.It. Community Services provides quality home support services to the general community and specialises in services to the CALDB (Culturally and Linguistically Diverse background) community in the Brisbane and South Coast areas. The agency has been responding to individual and daily needs of the aged in the community since 1978 and aims to always provide a service of excellence that is responsive to client's individual circumstances.
We are seeking a Care Services Coordinator who is motivated, reliable, compassionate and organised for our Commonwealth Home Support Program (CHSP) based in the South Coast office.
This full time position based in our Gold Coast office and is responsible for coordinating support services to eligible clients accessing in-home services and social group activities.
Overall the Care Services Coordinators' responsibility is to provide quality Care Services that are compliant with the agency's policy and procedures and the Age Care Quality Standards.
The successful applicant will be liaising with clients, family members and staff to ensure services are provided in accordance with the client's needs, goals and preferences.
Requirements:
- Demonstrated knowledge and at least 2 years experience in a similar role coordinating CHSP services to eligible clients
- Demonstrated knowledge of the Aged Care Act and CHSP guidelines
- Have advanced communication skills and the ability to model a positive culture and strong values through a professional service
- Have attention to detail, ability to follow processes and manage a high volume of clients in a fast paced environment
- Have an understanding and experience in delivering services according to the Aged Care Quality Standards
- Demonstrated understanding of the changing and diverse needs of clients
- Proven relationship management with internal and external stakeholders, as well as good interpersonal and negotiation skills
- Ability to communicate in another language will be an advantage
- Tertiary Qualifications/Diploma in Community Services
- Current Driver licence
- Current National Police Certificate issued by the Australian Federal Police Canberra
- Full COVID Vaccination Certificate
This is an excellent opportunity to use your current skills, advance your career and enhance your cultural knowledge in a wonderful location.
To apply, please email your resume with a covering letter to ************@coasit.asn.au