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Form of workRAC Auto Services currently own and operate 10 automotive service centers across the metro area from Mandurah through to Joondalup. We have two opportunities for a new manager to join the business and lead our teams in either Bentley or Balcatta Auto Service Centres. What will you be doing?
You strive to grow and develop the overall operational performance of the automotive centre in line with our Auto Services strategic plan. In addition, you lead a small professional team of Service Advisors', Team Leader (Workshop Foreman) and Detailer/Driver. Responsibilities include: Ownership of the Centre’s performance including: staff performance and engagement, revenue and profitability, quality assurance and compliance management
Providing customer and member service excellence and be the point of escalation to resolve member enquiries
Review, recommend and implement operational improvements to ensure efficient operations
Participation in retention, recruitment and selection activities Optimisation and growth of the existing client base
Management and monitoring of health, safety and environment compliance
Career development and performance support for…
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