AddressWho are we?
Eight Homes is Melbourne's affordable builder. We offer a stylish range of designs ideal for homeowners entering the property market and we pride ourselves on efficiency and simplicity in purchase and building.
We pride ourselves in building better lives for not only our clients, but for our staff and the community through our strong leadership, and charitable partnerships which have contributed to our on-going success and recognition as Great Place To Work Certified.
We believe that working with us will never be just a job. We offer a dynamic, transparent, and upbeat culture with the added benefit of an exciting workplace environment and friendly employees. We are committed to helping talented people build their careers - there are many opportunities for growth in this business for those who are looking to challenge themselves.
What's on offer?
The 8Homes team is looking to employ a customer-focused and driven Client Manager to work within our Presite team.
Within this role, your responsibilities would include:
- Maintain organized client files and documentation, following company procedures.
- Communicate promptly with stakeholders, ensuring timely correspondence.
- Manage workflow administration, including client contact, database updates, finance, and documentation, meeting required deadlines.
- Foster cross-department alignment to optimize workflow and enhance client experience.
- Schedule client appointments according to company guidelines.
- Prepare contracts and input build times in line with company guidelines.
- Coordinate with clients to review and sign documents, addressing queries with relevant departments.
- Ensure completion of necessary documentation with client's lender/broker and maintain a high customer service rating.
Who are we looking for?
- Experience in a customer-facing role within residential construction
- Understanding of building regulations, building codes and residential building processes
- Intermediate computer skills with Microsoft Office and CRM programs
- Experience with Framework and Click Homes Database systems is an advantage
What's in it for you?
We know that our success and growth is a result of our hard working employees. What we can offer you is a competitive salary, continual development coaching and career progression on top of a dynamic role within a great working environment that will not only challenge, but satisfy.
If you have proven success in a similar administration/customer service role and are seeking an exciting role, we encourage you to apply.
We not only build homes, we build careers too.
Please note, only shortlisted applicants will be contacted.
