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Form of workWe are looking for a Client Service Executive to join our dynamic and friendly team to build robust client relationships and look at innovative ways to add value to our client's business.
About the Role:
This role entails a high level of client communication, maintaining and growing client relationships, managing internal stakeholders to meet clients' needs, and to set KPI's in a fast-paced environment. You will be assisting the Client Service Manager on day-to-day client requests, requirements and orders. Ensuring that they are rapidly received, accurately processed and clearly communicated.
Benefits and Culture:
- Learning & Development- Ongoing training with opportunities to progress into managerial positions.
- Dynamic company culture- Enjoy a social and interactive environment where we value and reward our staff with Employee of the Month, birthday celebrations and more.
- Work with big brands- The opportunity to work with a well-established company and liaise with market leaders and consumer brands.
- Convenient Location- Onsite parking available and located in Truganina in new Warehouse and Office facility.
- Processing orders from clients via email & system
- Assisting with General Inquiries
- Weekly Client Invoicing
- Accounts Administration - Receivable / Payable
- General Administration
- Warehouse Liaison
- Passionately delivering set KPI's for clients that are assigned to you
- Building strong client and team relationships
- Working within a team environment
- Working with the stakeholders to delight consumers of the world's best brands
- Maintaining and improving account profitability
- Minimum of 12 months in a similar Client Service role (ideally working within a 3PL or a warehousing environment)
- Strong attention to detail and administrations skills
- Solid experience using the Microsoft Suite (Excel is desirable)
- A passion for delivering a high level of client satisfaction.
- You must be a team player who is happy to multitask.
- A high level of motivation, work ethic and strong personal accountability
- Outstanding interpersonal / communication skills and strong presentation skills
- A passion for logistics and fulfilment are essential.
- Driven by Learning and Devlopment opportunities and looking for Career Growth.
We are Australia's leading sales and marketing fulfilment partner of the world's leading brands, with the aim of delighting the consumers for the world's best brands.
How to Apply:
If this sounds like you, please apply by clicking on the "Apply " button with your resume and complete a few short preemployment questions.
All candidates will be contacted within 24-48 hours of their application with a request for a phone chat with a member of our People and Culture Team for those shortlisted.
A Police Check may be required for this role. Right to Work and ID Checks will be completed.
