Conference and Events Coordinator

Located in the heart of Cairns City, the iconic Pullman Cairns International boasts impressive waterfront, or Mountain views for it's 324 rooms. With 13 conference spaces accompanying it's superior room count, the hotel is one of the largest in the region. The hotel's breathtaking three story lobby, decorated with marble flooring, and brilliant glass chandeliers, embodies the 5 Star luxury experience the Pullman Brand is renowned for.  

An exciting opportunity for an experienced coordinator to join our Sales team. You will work with clients to plan and execute a range of events including conventions, gala dinners, meetings and social events. Some of the responsibilities include:

• Act as primary point of conduct for clients hosting conferences, meeting and Events at the hotel.
• Coordinate and manage all event logistics, including room setup, audiovisual equipment, and catering.
• Work closely with clients to understand their specific event requirements and preferences, and provide personalized recommendations and solutions.
• Prepare detailed event orders, contracts, and invoices.
• Collaborate with various hotel departments, to ensure smooth coordination and execution of events.
• Conduct site inspections for potential clients and provide tours of event spaces, highlighting the hotel's amenities and services.
• Assist in marketing and promoting the hotel's event spaces and services through various channels, including online platforms and networking events.
• Handle any issues or concerns that may arise during events, and proactively address client needs to ensure their satisfaction.
• Maintain accurate records of all event bookings, inquiries, and client communications.
• Evaluate the success of each event and gather feedback from clients to continously improve our services and offerings.

Qualifications

• Previous experience in event planning, preferably in a hotel or hospitality setting.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability  to build rapport and establish trust with clients and colleagues.
• Proficiency in event management software.
•  Attention to detail and commitment to delivering high-quality service to clients.
• Flexibility to work as needed to accommodate event schedules.
• Knowledge of local vendors, suppliers, and resources for event planning and execution is a plus.

The perks

• You will have access to our ALL Heartists program from day one, offering preferential hotel rates and offers from more than 80 partners.
• #learnyourway with an online learning platform, and remote classes, there is continual opportunities for learning and development
• #workyourway with an Industry leader, there are #limitless career pathways for you to pursue at over 400 hotels in Australia and New Zealand, and over 5000 Globally. 
• Free 24 Hour access to our Employee Assistance Program for counseling with qualified and experienced practitioners.