Suncorp is looking for a CTP Scheme Product Officer to work within a high performing team to execute on Statutory Classes strategic priorities of driving growth through all distribution channels. Focusing on delivering Scheme obligations, tailored customer experiences and data integrity.This is a contract role until January 2025, working fulltime hours Monday through Friday at either our Brisbane, Sydney or Gisborne office. This role is based in the office with ongoing training provided.Office Locations
- Brisbane: Heritage Lanes, Ann St.
- Sydney: Shelley St.
- Gisborne: Goode St.
- Maintain ongoing data integrity of policies
- Support Commercial and Direct Customer Solutions Team in customer interactions
- Train and onboard new staff through high level CTP knowledge
- Work closely with the CTP team members to ensure that all relevant issues are dealt with in an efficient and effective manner
- Certificate IV in Financial Services- desired
- Exemplary customer service knowledge (phone and email queries)
- Experience in the Insurance industry or financial services
- Strong presentation skills
- Well-developed written and oral communication skills
- The ability to seek out information and break down problems and situations to reach a viable solution
- The ability to manage and interpret information from multiple sources and levels ensuring accuracy in all aspects of a job.
- Employee discounts and rewards - exclusive offers on more than 400 of Australia's large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO.
- Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.
- Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.
- Wellness - We offer a wide range of initiatives to promote our employees' health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.