Customer Experience Solutions Manager

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions. Building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down.

? ?  About the role?  ?

 We’re seeking a Customer Experience Solutions Manager to be accountable for the design, implementation, and ongoing evolution of customer service design strategies for Transurban. You’ll join an innovative team that continually develops and evolves the proposition Transurban offers to customers. As our Customer Experience Solutions Manager, you’ll contribute to lasting and positive changes that shape the future of our cities and communities.

It’s meaningful, challenging and exciting work. ? Day-to-day, you will:?  Work with the Senior Manager Customer Experience to define and develop the Customer Experience strategy across all channels and services