Address Your new company
HAYS has partnered with a 100% Australian owned & operated manufacturer of all things bathroom ware in Brisbane's Southside. Operating for over 30 years, they are a leading manufacturer providing exceptional sales service, product quality and value. An opportunity has become available for a Customer Service Administrator to join their flourishing team.
Your new role
As the Customer Service Administrator, your role will be to work to support and manage the company's internal sales functions. Reporting to the General Manager, your day-to-day will include but not be limited to:
Attending to high volume Customer Service enquiries via phone and email
Keep accurate records of discussions and correspondence with customers
Ensure all returns and credits are processed in a timely manner
Manage price increase process and maintaining policies on MYOB
Establish and maintain a relationship with all internal and external stakeholders
Adhoc duties as required by the General Manager or Financial Controller
What you'll need to succeed
Demonstrated experience in a Customer Service-based role - preferably in the manufacturing/wholesale industry
Excellent communication and interpersonal skills
Attention to detail with well-developed organisational skills
Strong data entry and documentation control skills
What you'll get in return
Hours offering work-life balance - 8:00am - 4:00pm
Up to $65,000 dependent on the individual's experience
A supportive and caring workplace culture
Fast-paced environment where no 2 days are the same
What you need to do now
If this sounds like you, please click 'Apply Now' to forward an updated version of your CV or call us now.
Not the role for you? Reach out to Emily Lowcock on (07) 3815 0*** to confidentially discuss your next opportunity
