Customer Service Administrator

CUSTOMER SERVICE ADMINISTRATOR

• Ready to Take Your Admin and Customer Service Career to the Next Level?
• Join a Family-Friendly and Supportive Team – Position Ideal for Working Parents!
• Great Salary on Offer $60,000 - $70,000 + Super
• 12 Month Contract with the Potential for Permanent Full Time!
• FLEXIBILITY Mon-Fri. 9:00am – 3:00pm OR 9:00am – 5:00pm! Location: Kyneton VIC

ABOUT OUR CLIENT
Our client, a family-owned and operated business entering an exciting growth phase and is expanding their thriving team. They prioritise supporting their team and cultivate a nurturing culture centered around family values.
 

WHAT’S ON OFFER

• Competitive Salary: Competitive salary of $60,000 - $70,000 + super is on offer for the right candidate.
• Shift Flexibility: Choose between Mon-Fri, 9:00am – 3:00pm OR 9:00am – 5:00pm! Ideal for working parents. Note: Shorter shift may affect salary.
• Full-Time Potential: Pending performance and business needs, there is an opportunity for a permanent full-time position at the conclusion of the 12-month contract.
• Learning Opportunities: Work alongside a talented sales team and gain valuable insights to propel your sales career.
• Embrace a Family-Centric Culture: Join a supportive and nurturing work environment that values and embraces a family-friendly culture.

YOUR BIG OPPORTUNITY
This is your opportunity to enhance your skill set and further your career with a talented and supportive team! In this role, you’ll efficiently manage back-office tasks, handle inquiries with professionalism, generate quotes,
conduct follow-ups, provide administrative support to the sales team, maintain accurate CRM records, and engage with clients face-to-face to ensure a positive experience.
 

The role:

• Manage back-office administration tasks efficiently to ensure smooth operations.
• Handle incoming phone calls and inquiries, providing prompt and professional assistance.
• Generate quotes and process orders accurately and in a timely manner.
• Conduct follow-ups with customers to ensure satisfaction and address any concerns.
• Provide administrative support to the sales team, including scheduling appointments and preparing
  sales materials.
• Manage job details in the CRM system, ensuring accuracy and completeness of data.
• Engage with clients face-to-face at the reception area, creating a welcoming and positive experience.
• Perform general administrative tasks such as filing, data entry, and maintaining office supplies.
   

ABOUT YOU

• You're an administrative enthusiast, driven by a passion for CUSTOMER SERVICE and working with your team.
• With a background in both CUSTOMER SERVICE and administration, you're eager to seize this new opportunity to further your career.
   

You should have:

• Previous experience in a CUSTOMER SERVICE or administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Intermediate to Advanced Microsoft Office Suite skills (Word, Excel, PowerPoint, Outlook).
• Skilled at using Customer Relationship Management (CRM) software.
• Ability to multitask and work effectively in a fast-paced environment.
• Attention to detail and accuracy in all tasks.
• A real team player with a positive, proactive, and friendly demeanor.
   

HOW TO APPLY

If you’re an administration or CUSTOMER SERVICE professional looking for an opportunity to build a rewarding career, please submit your resume and a cover letter detailing your relevant experience.
Click on the APPLY NOW button if you feel that this opportunity interests you. Please feel free to CALL, SMS
or EMAIL me. I'm available by phone EVERY DAY of the week, including weekends from 7.30am to 7.30PM
Finn Perry-Collier via P: 0419 333 *** or E:  ****@mypeoplegroup.com.au