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Form of workEmbark on a rewarding journey with a family-owned and operated freight company, renowned in the industry for its ongoing success. With offices spanning Australia, they're expanding again, seeking the next team member for their Gold Coast Office.
YOUR Role:
Join an established, close-knit team as a Customer Service and Accounts Coordinator. This full-time position (Monday to Friday) primarily involves handling phone and email enquiries, processing quotes, supporting the sales team, and assisting the director with ad-hoc tasks. This role also encompasses handling accounts receivable and payable.
Typical Responsibilities:
- Manage a high volume of phone and email inquiries
- Liaise with customers, transport providers, and stakeholders
- Demonstrate expertise in freight forwarding
- Assist operations with freight requests
- Maintain document flow between company departments
- Resolve emerging problems and conflicts
- Support sales and operations with administrative tasks
- Conduct data entry
- Accounts Payable/Receivable through accounting systems
- Provide administrative support to senior management
- Generate accurate quotes for customers
Ideally, you have 2+ years of experience in logistics/freight forwarding or similar industry, coupled with 1-2 years in accounts payable/receivable exposure. Accurate data entry skills, and familiarity with document control processes are essential. Intermediate Microsoft Office skills are a plus.
YOUR Traits:
- Thrive in a small team environment
- Service-oriented with excellent multi-tasking skills and attention to detail
- Demonstrate a strong work ethic and contribute to the company's success
- Flexible, adaptable, initiative-driven, and quick-thinking
- Possess common sense and excellent verbal/written communication
- Effective time management skills, adept at handling conflicting priorities
- Display a good sense of humour and an easy-going nature, balanced with a strong work ethic
Your Benefits:
Join a diverse, friendly team that values hard work, with a low staff turnover reflecting the company's commitment to its employees. This role offers opportunities for advancement and gaining insights into the lucrative logistics industry.
YOUR Opportunity:
Immediate start is preferred, but the right candidate will be worth the wait. Located in the northern part of the Gold Coast. If you're ready for your next career move, please 'APPLY NOW.' For inquiries, contact Adelle at 0430 034 *** or email ******@yourtrades.com.au.
