Address Fantastic full time position with Global Healthcare Company;
Monday to Friday 9:00am to 5:00pm;
6 months temp with view for permanency;
Hawthorn location - easy access by train, tram and local parking; and
Work towards bonuses, gym memberships and retail discounts!
"Training is absolutely amazing and you always have support and the staff are so kind and helpful" - Chloe, current Customer Service Officer.
Becoming a part of this fabulous team within this Global organisation, you will play a vital role in assisting healthcare providers by logging technical/equipment issues or concerns.
Some of your responsibilities will include:
Taking inbound calls from healthcare providers in relation to required technical support;
Logging jobs into the database;
Triaging and escalating jobs to remote technical support;
Liaising with scheduling team to organise on-site attendance at job if required; and
Emailing customers to schedule maintenance.
For the initial 6 month training period, you will be required to work in the office between 9am and 5pm. The permanent opportunity will offer 2-3 days per week work from home, however the hours will rotate between 7am and 7pm.
To be considered for this position, we are seeking:
Phone based Customer Service experience;
Experience using CRM databases;
The availability to commence with 2-3 weeks notice; and
Full working rights as we are looking to convert this position to permanent.
Interviews will be held immediately so please apply now and good luck!
To submit an application please click the apply button.
Please submit your resume in Word format only.
