AddressSaxon Agencies Pty Ltd is a small family owned and operated business in the Animal Health Industry. We currently have a position available for a Customer Service Representative.
We are located in Glendenning NSW, with easy access to M4/M7 motorways.
To be successful in this role you will need to be able to provide outstanding Customer Service to both internal and external stake holders, be reliable, self-motivated and want to join a fun and vibrant team! This role is Monday to Friday, 8:30am - 5:00pm.
Duties will include but are not limited to:
- Answer all incoming telephone calls
- Processing of sales orders received via telephone and electronically
- Daily management of email account
- Maintaining contact with customers from order through to delivery - especially if there are any delays in supply or shipping
- Ensuring customer records are kept up to date
- Providing administration support to the sales team
To be successful in this role, we are seeking an individual who has:
- Previous Customer Service experience
- Pet Retail or Vet Nursing experience is highly advantageous
- Confident communication style, able to build rapport quickly over the phone
- Good computer skills
- Ability to multi-task and work to deadlines
- Excellent attention to detail
- Customer focused and committed to delivering exceptional service levels
We are offering a competitive remuneration, a flexible workplace all while working in a very supportive team.
Please note: Unfortunately only shortlisted Candidates will be contacted.
Please email your resume to:
Amanda Dodds
Saxon Agencies Pty Ltd
Email to: ******@saxonagencies.com.au
