District Support Officer

Are you looking for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

Want to read more about the Country Fire Authority (CFA) click here.

About the Role

A full time, permanent opportunity for an Administrator currently exists in our Melton office.This is an exciting opportunity to work for the CFA within a positive, supportive and close-knit team and offers excellent opportunity for growth and development.

Key responsibilities of this varied role will involve:

• Customer service both internally and externally.
• Provision of general administrative and office support.
• Stores duties inclusive of local stock management, lifting >15kg, ordering, goods receipting, picking and packing outgoing items, labelling and tracking.
• Inputting and coordinating stores data using relevant CFA systems (SAP, RMS etc) and providing information from these where requested.
• Quarterly stock-take preparation.
• Preparation of documents that may include letters, memos, presentations, reports, minutes and briefing notes.
• Minute taking, diary management and meeting coordination.
• Providing support at meetings including, organising and scheduling, agenda preparation, venue and catering requirements.
• Records administration.
• Data entry, database and systems coordination.
• Liaison with external suppliers to generate quotes etc.
• Accounts payable administration.
• Liaison and communication with a wide range of external and internal stakeholders to ensure an effective service delivery.
• Be prepared to participate in Incident Management support roles appropriate to experience and qualifications.

This is a fantastic opportunity and would suit an all-rounder who enjoys a variety of duties whilst providing exceptional customer service. Attention to detail and a can-do attitude are important as is teamwork and commitment.

About You

You will be motivated and enthusiastic with demonstrated administration experience, excellent attention to detail andprior experience with stores duties would be an advantage. You will have experience interacting with people at all levels and be able to work with minimal supervision in a proactive manner. Important to this role will be your MS Office knowledge and your written and verbal communications skills. Experience working in the public sector and using SAP finance systems is advantageous. Please note, some afterhours work is required for this role.

Please note, some travel and after-hours work may be required for this role.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways 

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

Applications close: 11:59pm 23 April 2024.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email ***********@cfa.vic.gov.au

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014.   You can view our Privacy Statement here. For access and correction of the information we have collected, contact ***********@cfa.vic.gov.au