AddressJump Aboard for #betterways
Culture & Benefits:
Our culture is embodied by boldness, imagination, exemplarity and excellence. With those values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing processes within our Group network.
In addition, CMA CGM offers a number of perks including:
- Flexible working options
- Annual health checks for all employees
- Study leave and study reimbursement
- Paid Parental Leave entitlement
- Discounted car parking at the DFO South Wharf
- Social Club activities all year round
- Discounts at selected food outlets and stores (The Cosmetics Company Store)
- Discounted access to Push Fitness
- Opportunity to participate in volunteer initiatives
- Access to 3000+ learning resources and courses
- Opportunity for career development in Asia Pacific, Europe and other office locations globally
About the Role:
Reporting to the Regional eBusiness Manager - Oceania on a 10 month fixed-term, the successful candidate will:
- Act as the primary point of call for CMA CGM Group e-Business applications in OCEANIA region for technical support and training to customers and internal staff members
- Participate in the evolution of eBusiness products in OCEANIA region
- Provide support to agency users & Clients in Oceania Region to further enhance our relationship with our client base
- Record or log details of eBusiness support calls into the Support System and the resolution as required
- Identify, investigate and analyse eBusiness Information needs, business processes and procedures and specify systems requirements
To be successful in this role, you will need:
- Tertiary qualification in either Electronics or Computing.
- Extensive knowledge of CMA CGM IT applications is preferred
- Minimum of 1 to 2 years' experience in IT Application support or eBusiness application support is required
- Sound knowledge of business system terminology and concepts
- Sound knowledge of MS Office applications
- Exceptional Customer Service Orientation
To be eligible for this position, candidates must have full work rights in Australia.
If you are a New Zealand citizen interested in relocating to Melbourne, Australia, for a 10-month contract, we encourage you to apply.
Please be advised that remote work from overseas or interstate locations cannot be accommodated.
About Us:
We are CMA CGM, the business that moves in excess of 21 million containers of cargo every year from over 400 different seaports. Backed by a diverse portfolio of brands and subsidiaries, the CMA CGM Group is the third largest container shipping Group, making us well equipped to move cargo from door-to-door, on a global scale.
ANL is a long-standing brand with a vision for the future. Headquartered in Melbourne, ANL has been a part of the CMA CGM Group for 25 years. ANL offers shipping services to all major Oceania destinations, with extensive coverage throughout Australia, New Zealand, Asia, the West Coast of America, Papua New Guinea, the Indian Subcontinent and the Pacific Islands.
Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of becoming carbon neutral by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.
As the Group embarks on a large-scale transformation journey, this calls for our team members to be both bold and exemplary to achieve the needs of our business. We are growing and changing the way we serve our customers. If you are willing to roll your sleeves up and contribute to this journey, we would love to hear from you!
Come and find your better way with us...
